Office Services Tech, Auckland

Summary: Responsible for planning, routing, and confirming service appointments to repair and service office equipment. Addresses equipment complaints, conducts diagnostic tests, and researches engineering and service manuals. Cleans parts and components, repairs disabled parts, and replaces parts.Essential Functions: Sets up and operates audiovisual equipment (flat-screens, podiums, microphones, etc.) throughout the hospital. Operates equipment in booths to videotape events, provides overflow for various meetings, provides computer overhead projection, slide and video projection, and audio equipment.Assists professional community with their presentations, helping set up and organize for rounds/meetings. Maintains all equipment and provides the Manager with inventory needs, such as bulbs for projectors, and maintains all systems, microphones, etc., in booths and other locations where AV equipment is used.Provides basic video-taping and editing using Adobe Creative Suite for rounds, meetings, presentations, and uploads them to our server using HTML5 coding. Provides backup webcasting services within the hospital. Supports and records hybrid meetings using Zoom, Teams, and other video conferencing software.Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience: Basic audio visual experience preferred and 2-3 years of customer service work experience required. Knowledge, Skills, and Abilities Basic AV knowledge and computer skills.Ability to troubleshoot problems during presentations. Experience with software, including MS Office and Adobe. Ability to perform video editing post-recording to complete and upload to Shared Drives or convert to digital formats and links. Must be able to prioritize workload. Must present in a professional manner, including behavior, communication, and appearance.Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20-35 lbs Carrying Occasionally (3-33%) 20-35 lbs Pushing Rarely ( Pulling Rarely ( Climbing Rarely ( Balancing Occasionally (3-33%) Stooping Occasionally (3-33%)Kneeling Rarely ( Crouching Rarely ( Crawling Rarely ( Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely ( Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%)Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other protected status under law. We provide reasonable accommodations for individuals with disabilities during the application and interview process, and to perform essential job functions.#J-18808-Ljbffr