Spa Manager, Auckland

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life." About the role: As the Spa Manager at the prestigious Park Hyatt Auckland, you will be responsible for overseeing the day-to-day operations of the hotel's luxury spa facility. This is a full-time, on-site position located in the Auckland CBD. In this strategic role, you will ensure the exceptional delivery of spa services and the overall satisfaction of our discerning guests.What you'll be doing Manage and oversee all aspects of the spa's operations, including staff scheduling, inventory management, and financial reporting Maintain high standards of customer service and ensure a seamless, personalized experience for all spa guests Develop and implement marketing strategies to promote the spa's offerings and drive revenue growthManage and coach a team of talented therapists, receptionists, and attendants Monitor industry trends and introduce new treatments, products, and services to enhance the spa's service portfolio Ensure compliance with all relevant health, safety, and licensing requirements Collaborate with the hotel's management team to align the spa's operations with the overall business objectivesQualifications What we're looking for Substantial experience (3+ years) in a similar spa management role, preferably within a luxury hotel or resort setting Proven track record of driving revenue growth and delivering exceptional customer service Excellent interpersonal and leadership skills, with the ability to motivate and develop a high-performing teamStrong business acumen and financial management skills In-depth knowledge of spa treatments, products, and industry best practices Excellent communication and problem-solving skills Ability to work a rotating roster Relevant qualifications in spa/beauty management or a related field Applicant must have valid working rights in New ZealandWhat we offer At the Park Hyatt Auckland, we are committed to providing our employees with a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including: Health and wellness benefits, including discounted spa treatments Opportunities for professional development and career advancementDiscounts on hotel stays at our Hyatt properties Free staff meals and discounted parking Apply now to become the Spa Manager at Park Hyatt Auckland and be a part of our journey to redefine luxury hospitality in New Zealand. Our family is always growing. Want to be in the know? #J-18808-Ljbffr