FCO Capability Consultant, Auckland

Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. As a member of ASB's Financial Crime Operations team you will help protect ASB and it's customers from the impact of Financial Crime. You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, extreme right-wing groups, and other activity which places New Zealand at risk.As a Capability Consultant, you will play a crucial role in enhancing the skills and expertise of our Financial Crime Operations (FCO) team. You will be responsible for designing, delivering, and continuously improving training programs that align with ASB's business objectives and compliance requirements.Key Requirements include: Act as the first point of contact for capability, competency, and Continuous Professional Development (CPD) queries. Deliver training and coaching for FCO associates, analysts, and managers. Manage FCO training administration and maintain learning frameworks. Support the development and maintenance of a broad range of learning solutions, ensuring efficient and compliant outcomes.Facilitate engaging and impactful in-person training and coaching sessions. Ensure all training aligns with quality assurance frameworks and best practices. Engage with key stakeholders to identify learning needs and opportunities. Provide expert guidance and recommendations to improve FCO learning solutions.Ngā mea kia whai angitū ahau? | What do I need to be successful? Strong facilitation and presentation skills, with the ability to engage and inspire learners. High-level digital literacy, particularly in MS Office (Word, Excel, Outlook, and database applications). Strong stakeholder management, collaboration, and time management skills.Ability to work independently as well as in a team environment. Experience in instructional design and learning solution development is an advantage. Te mahi ki ASB | Working for ASB In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions. We offer flexible and supportive work environment; we help people grow and celebrate together. Be a part of the growth story that is ASB.Me pēhea te tono | How to apply? For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online. If this role sounds like it might be the one for you then please click "apply"… we'd loveto hear from you!Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas. #J-18808-Ljbffr