Senior IT Analyst, Auckland

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Argenta About Us We’re Argenta, a global leader in animal health, partnering with our clients in Research, Development&Innovation (RD&I) and Manufacturing to produce pharmaceuticals for both farm and companion animals. Founded in 2006 by a visionary New Zealand chemist, our mission is simple: Healthy Animals, Let’s Make it Happen Together. Our people are the heart of our success. With operations in the United States, New Zealand, UK, Germany, and Spain, and a team of over 600 employees, we’re united by innovation, collaboration, and a shared purpose.About The Role We are looking for a proactive and technically skilled Senior IT Analyst to join our global IT team. In this key role, you’ll support our site with a broad range of technology-related needs, including resolving IT issues, managing user requests, supporting infrastructure, security, and business application initiatives.You’ll be a hands-on technical expert, working closely with users to understand their needs and identify solutions that support business processes. You’ll also contribute to IT projects, drive service improvements, and help ensure that Argenta’s technology landscape remains compliant, secure, andfit for purpose.This is an excellent opportunity for someone who enjoys both BAU support and contributing to continuous improvement, working as part of a high-performing team in a global organization. About You You’re an experienced and solutions-focused IT professional with a solid background in technical support, infrastructure, and end-user services. You’re comfortable handling support requests, investigating issues across systems and networks, and working with users to deliver effective resolutions.You bring strong customer service skills, a passion for technology, and a proactive mindset. Whether troubleshooting software issues, supporting project rollouts, or managing security tasks, you take pride in delivering quality outcomes and maintaining high user satisfaction. Your Background, Experience, And Attributes Will IncludeA relevant qualification in an IT discipline Qualification or experience in IT service methodologies Experience or ongoing qualification in a specialized technology area is a plus Strong troubleshooting skills for Windows, Microsoft Office, and client-side applications Knowledge of Microsoft 365 admin, Active Directory, DNS, DHCP, file and print servicesUnderstanding of LAN/WAN networking, virtualization, and hardware support Support experience with smart devices (Windows, iOS, Android) Practical familiarity with ITIL service desk processes Experience with infrastructure, security, and business applications Excellent verbal and written communication skillsEffective time management and prioritization under pressure Logical thinking, curiosity, and a desire to learn new technologies A strong sense of ownership, accountability, and a service-first attitude Why Join Us? This is an exciting opportunity to build your IT career in a global business that values technical excellence, collaboration, and innovation. As a Senior IT Analyst at Argenta, you’ll be empowered to take ownership and contribute to technology projects that drive business success.You’ll benefit from working in a company that truly values its people and supports flexible, empowering ways of working. Your work will make a difference—both internally and in our mission to improve animal health worldwide. If you’re a skilled IT professional who thrives in a collaborative, fast-paced environment, we’d love to hear from you.Argenta Global is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. #J-18808-Ljbffr