Service Advisor, Auckland

We have an exciting opportunity for an experienced Service Advisor in Central Auckland . Our client is very well known in the industry, their franchise is state of the art, as are the vehicles they sell and the customer service they provide. You will be responsible for a 360-degree customer aftersales experience in an impressive, dedicated Service establishment representing multiple brands.Applicants will require in-depth Service Advisor and Aftersales experience, with the ability to manage time, customer expectation and communication effectively to ensure the success of this portfolio. Being an experienced Service Advisor who can manage daily flow alongside key team members, maximise workload and be exceptionally productive, this role will see you advance your career.This role has the potential to move to an Assistant Service Manager position and take on more responsibility after a short period of time. Benefits Monday to Friday - 40 hour work week $65,000 base salary Company vehicle and fuel Lucrative commission structure Opportunity to develop and grow within the organisationOn a day-to-day basis, you will Deal with customers in a professional, prompt and courteous manner Have a flexible approach to vehicle drop off and delivery Pro-actively communicate within the team to ensure customers are informed on vehicle progress Maximise opportunities to upsell customers Communicate with management and distributor on recalls, training and warranty mattersMaintain a strong relationship with key accounts and fleet clients Provide technical support and advise to the client base About you Customer focused, relationship maintenance and communication skills are of paramount importance in this role 2-4 years' Service advisor or Aftersales advisor experience.Self-motivated, with a proactive approach to customer service Ideally have an automotive technical background Have excellent interpersonal and organisational skills Strong computer literacy and numerical skills essential The ability to manage pressure comfortably Enjoy the front-line role and have passion and drive to enhance your careerEnjoy a day-to-day challenge and thrive on success If you believe you have the above attributes and professionalism for this exciting role, we would like to hear from you. Please apply now with an up to date CV! For more information, please contact the team at Muster on 09 394 7444. #J-18808-Ljbffr