Services Consultant Sr, Auckland

Posted Tuesday, April 15, 2025 at 4:00 AM | Expires Sunday, June 15, 2025 at 3:59 AM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - reflects our commitment to employees, customers, partners and communities globally.Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia and New Zealand. About the opportunity: The aPay Dayforce Service Consultant participates in all stages of the aPay implementation lifecycle (discovery, configuration, testing, deployment, post-go-live support) under the direction of the Project Manager and may lead one or more of these activities to design and deliver quality payroll solutions to Dayforce customers.What you’ll get to do: Document and validate customer business requirements and map them to aPay Dayforce functionality. Design and document innovative solutions to address customer business needs. Configure aPay Dayforce modules to meet customers' documented business requirements. Conduct consultingsessions (over the phone and in-person) and document them with meeting minutes.Actively participate in customer testing cycles, promptly addressing and resolving any identified issues. Attend internal project meetings and provide status updates on the progress of activities and deliverables. Provide customers with follow-up consulting and general assistance in areas of expertise.Serve as a“go-to” resource for specific functional areas for both internal and external users. Skills and experience we value: Bachelor’s degree or equivalent experience. 5 to 7 years’ experience in a Software Implementation role or 5+ years of experience with payroll or related HR systems; experience with Ascender Pay desirable but training will be provided.Experience with software design and implementation, including document writing experience. Excellent analytical skills, creative and critical thinking with the ability to make decisions on the job to achieve project outcomes. Excellent communication skills (high level of written and verbal) with experience consulting to external clients.Organized and able to schedule and prioritize time with the ability to work under pressure and deliver to project deadlines. Ability to work autonomously or as part of a project team. What would make you really stand out: Motivated to work with minimal supervision. Desire to achieve set goals.Prepared to work extraordinary hours when required to keep projects back on track. Ability to deal with clients at all levels. Maintain a positive attitude towards your work and other staff. Respect the wishes of the customer, always maintaining a polite attitude. Desire to treat others as you would prefer to be treated.At Dayforce, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all ages, genders, sexual orientations, cultural backgrounds, abilities, and experiences. If you require support or accessibility accommodations during the recruitment process, please let us know, and we will ensure your needs are met.#J-18808-Ljbffr