Business Development and Customer Engagement Specialist - …, Auckland

Business Development and Customer Engagement Specialist - Hardware&Licensing Business Development and Customer Engagement Specialist - Hardware&Licensing Direct message the job poster from Securecom Simplifying Complexity for Business Success | Strategic Solutions | Sales Leadership | Client-Centric Growth I Head of Supply Services Securecom is 100% NZ owned, been in business for nearly 22 years and grown strongly over the past 9 years, in particular becoming leaders in Managed ICT Services and Security - we are looking for a unicorn super star to join our Supply Services team - is that you?Role Overview: As a Business Development and Customer Engagement Specialist, you will be the driving force behind our customer relationships for hardware and licensing. You will own the sales process and foster customer adoption of new solutions, working closely with team members to capitalise on supply service opportunities through various channels.This is a direct sales role where you will negotiate with resellers and distributors to deliver solutions to customers, whilst hitting revenue and margin numbers for Securecom. In this role, leveraging enthusiasm, a positive nature, and an ambitious flair is essential for success. A person with these qualities can inspire and energise both customers and colleagues, creating a dynamic and engaging environment. Your spirited approach helps build strong relationships, foster trust, and drive customer adoption of products and services. By channelling your passion and ambition, you will identify opportunities, overcome challenges, and consistently achieve sales targets, ultimately contributing to the growth and success of the Securecom.A cover letter selling yourself is essential to showcase your skills initially. We are looking for 5+ years’ experience in direct selling to end customers. If you don’t have this, but you have the drive to sell solutions, engage with customers and be ambitious – then we have the support and structure in place to develop the next sales super star.Key Responsibilities: Actively engaged and meeting with customers in person Building and maintain relationships to drive sales and adoption in hardware and licensing Collaborate with AMs and BDMs on opportunities and introduce new products and services. Utilise white space analysis and insight data to predict and meet customer requirements.Sales and Supply Management: Own ordering and delivery of equipment, maintaining continuity of supply. Communicate effectively with stakeholders (customers, internal staff, and partners) throughout the sales to delivery process. Deliver on agreed revenue and margin targets annually. Market Focus:Engage with existing customers across the Securecom client base and attract new customers seeking professional services. Leverage industry knowledge to provide solutions that lower customers' total cost of ownership (TCO) and align with their needs. Use your enthusiasm, positive nature and flair to open the door for new opportunitiesBe the primary supplier of solutions to your customer base for all hardware and licensing services Communication and Reporting Meet with customers to provide reporting/analysis on their current environment Assist the wider sales team sharing meaningful information and reporting Assist management with governance reporting for monthly meetings with key partners and distributors.Conduct proactive sessions on focus technologies directly with customers Pricing Strategy: Offer competitive pricing that reflects the value of our services while supporting our product lines. Product and Service Management: Supply and manage services efficiently, leveraging distributor relationships to build tailored solutions.Leadership and Collaboration: Lead the supply services portfolio across all customer interactions Collaborate with finance, AMs, BDMs, and product managers to ensure efficient invoicing and operational efficiencies. Engage with key stakeholders to achieve agreed objectives and maintain professionalism.Develop relationships with supplier representatives to ensure commitment to key programs and projects. Participate in continuous improvement and performance management with vendors. Ensure compliance with company and financial controls and reporting requirements. Identify and execute improvements in supply services.Training and Event Coordination: Provide ongoing training in new technologies and train other staff and customers as required. Coordinate specific events and manage attendees regularly. Are you still reading - this is a lot to take in - so if you are still here, that is a great thing! Securecom is a values based company - Committed, Caring, Reliable, Innovative and Straightforward - if these words resonate with you, get in touch with us.There are loads of benefits for working at Securecom. Check these out, Competitive salary + Kiwisaver Modern Laptop&tools Flexibility with hybrid working Birthday leave– get to celebrate your special day, with a day off (you just need to bring the cake!) Mobile Phone Policy – Company phone and plan or BYOD option that is reimbursed Social club Staff Christmas Party – Good food and fun guaranteed Promotional opportunities among an established&growing organisation 1:1's to help focus on your personal growth via multiple career pathways, and supported on-going training Access to discounts from our suppliers Broadband discount Free flu shots, and confidential support, guidance, and counselling services with EAP New staff referral reward– good people, know good people!2 x branded shirts Never buy a work coffee again, our coffee machine, pumps out the best brews! Fresh fruit, breads and spreads to get us through! Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Securecom team. We look for people to add to our culture!You know what to do - CV and cover letter, and if you look like you would be a fit, we will be in contact! Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Sales and Information Technology Industries IT Services and IT ConsultingReferrals increase your chances of interviewing at Securecom by 2x Get notified about new Business Development Specialist jobs in Auckland, New Zealand . 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