Admission Host Auckland, NZ

What you'll bring to the team Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? We are currently looking for Admissions Hosts to join our fantastic team at SEA LIFE Kelly Tarlton’s, Auckland on a full-time basis.About the Role All of our roles are focused on ensuring that our guests have the most amazing experiences! Our Admissions Hosts are the friendly, welcoming faces working in our operations team. They provide exceptional customer service, meet and greet guests, and ensure our admissions area is operational. They also promote and sell admissions tickets, Annual Passes, Merlin Annual Passes, and experiences (Shark Cage&Penguin Passport). This role is about making sure guests receive the best welcome possible into our iconic and historic attraction. About You The ideal candidate will have a passion for guest experience with a focus on fun. They will be proactive in customer service with a positive attitude towards guest interaction and upselling techniques. Previous experience in a similar role is a plus, but a desire to work in the entertainment industry is essential. The candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are required. Experience or knowledge about marine animals is favourable but not essential.Benefits Corporate benefits including free access to all our attractions worldwide Domestic and global opportunities to develop and progress your skills and career in tourism and attractions Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care aboutOpportunity to be involved with our Diversity&Inclusion initiatives, including our Reconciliation Action Plan Being part of a business built on fun About Us Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to over 54 million visitors a year.We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions including SEA LIFE, WILDLIFE, Madame Tussauds, and Fly Treetop Adventures. Driven by strong social responsibility, Merlin's vision is to create a world where the global community respects, conserves,and sustainably manages our aquatic habitats, wildlife, and natural resources. We support this through our charities: Merlin's Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. If you are vibrant and passionate about delivering excellent service within a great company and team, wewant to hear from you!We strongly encourage applications from all backgrounds, including people of Aboriginal and/or Torres Strait Islander descent. Please contact us at if you require any adjustments to the recruitment process to support your application. Pay Range Competitive#J-18808-Ljbffr