Technical Sales Specialist, Auckland

Job Description Company Description LGC Clinical Diagnostics is a leading and trusted global manufacturer of Quality Management Tools (QMT) and reagent components. We partner with In Vitro Diagnostics (IVD) and biopharmaceutical developers, clinical research organizations (CROs), and academic institutions in commercialization activities across the entire diagnostic pipeline—from concept and early-stage research through expedited product development and into routine clinical use. Laboratories and diagnostic professionals across disciplines such as clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to achieve accurate and reliable diagnostic results.Our capabilities allow us to support the clinical diagnostics industry from early research to commercial and laboratory-developed test (LDT) assay development, installation, validation, and ongoing performance monitoring. LGC’s Clinical Diagnostics Quality Management and reagent component manufacturing facilities are FDA-registered and ISO 13485 and ISO 9001-certified.Job Description LGC is seeking a highly motivated Technical Sales Specialist to support and expand our Seraseq portfolio of reference materials across the United States. This role is ideal for a scientifically trained professional with a strong background in Next-Generation Sequencing (NGS) who is passionate about customer engagement, technical sales, and business development.The individual must proficiently perform the following essential functions: Prospecting&Business Development: Identify and develop new sales opportunities within potential customer accounts. Expand existing customer relationships by uncovering additional product needs and applications. Drive sales growth through proactive outreach, including cold calls, emails, and virtual meetings.Technical Sales&Customer Engagement: Deliver technical presentations and product demonstrations to educate customers on the benefits of Seraseq reference materials. Understand and address customer challenges related to assay validation, quality control, and regulatory compliance. Provide consultative sales support to help customers select appropriate reference materials for their specific applications.Account Management&Support: Maintain strong customer relationships to ensure high retention and satisfaction. Collaborate with internal teams, including marketing and product management, to support customer needs. Track and report sales activities, customer interactions, and market trends. Evaluate market opportunities, including return on investment, service offerings, and new markets.Industry and Product Knowledge: Cultivate and maintain a deep understanding of industry trends, client operations, and competitive offerings to effectively position LGC Diagnostics&Genomics products. Other Duties as Assigned: Demonstrate flexibility and collaboration in responding to business needs, both internal and external, including addressing significant corporate initiatives as requested by management. Qualifications Minimum Qualifications: Bachelor’s degree or equivalent in a biological field (e.g., Molecular Biology, Genomics, Biochemistry); Master’s or Ph.D. preferred.2-5 years hands-on experience with Next-Generation Sequencing (NGS) and related molecular biology techniques. Prior experience in technical sales, account management, or customer-facing scientific support is a plus. Strong presentation and communication skills to convey technical concepts effectively.Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Self-motivated, goal-oriented, and able to work in a fast-paced environment. Ability to work remotely and prioritize tasks effectively. Additional Information All your information will be kept confidential according to EEO guidelines.We are an equal opportunity employer and value diversity. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or other protected categories. Reasonable accommodations will be provided for individuals with disabilities. Please contact us to request accommodation.#J-18808-Ljbffr