Admission Host, Auckland

What you'll bring to the team Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? We are currently looking for Admissions Hosts to join our fantastic team at SEA LIFE Kelly Tarlton’s, Auckland on a full-time basis.About the Role All of our roles are focused on ensuring that our guests have the most amazing experiences! Our Admissions Hosts are the friendly, welcoming faces working in our operations team. They provide exceptional customer service, meet and greet guests, and ensure the admissions area is operational. They promote and sell admission tickets, Annual Passes, Merlin Annual Passes, and experiences such as Shark Cage&Penguin Passport. The role is about making sure guests receive the best possible welcome into our iconic and historic attraction. About You The ideal candidate will have a passion for guest experience with a focus on fun. They will be proactive in customer service with a positive attitude towards guest interaction and upselling. Previous experience in a similar role is a plus, but a desire to work in the entertainment industry is essential. Candidates must be available to work on weekends. Excellent spoken English and confident presentation skills are required. Knowledge about marine animals is advantageous but not essential.Benefits Corporate benefits including free access to all our attractions worldwide Domestic and global opportunities for skill and career development in tourism and attractions Additional leave (including birthday and wellbeing leave) and 3 volunteer days to support social causes Participation in our Diversity&Inclusion initiatives, including our Reconciliation Action Plan Being part of a fun and dynamic business About Us Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate over 140 attractions across 25 countries, welcoming more than 54 million visitors annually.We are the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions including SEA LIFE, WILDLIFE, Madame Tussauds, and Fly Treetop Adventures. Driven by social responsibility, Merlin aims to create a world where the community respects, conserves, and sustainably manages aquatic habitats, wildlife, and natural resources. We support this through charities like Merlin's Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. If you are vibrant and passionate about delivering excellent service within a great company and team, we want to hear from you!Merlin Entertainments encourages applications from all backgrounds, including Aboriginal and/or Torres Strait Islander peoples. Please contact us at if you require adjustments to the recruitment process to support your application. Pay Range Competitive#J-18808-Ljbffr