Store Manager (45hr) - American Swiss - Wellington - …, Auckland

Package&Remuneration Job Description Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the company standard People management, including recruitment, staff development, employee relations, and performance managementExecuting in-store merchandising strategy and standards Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands Qualifications&Experience: A Matric certificate Minimum 3 years retail experience with at least 1 year in store leadership Skills: Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer-Focused Approach Effectively Presents Solutions Initiates Compelling Sales ConversationsKnows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges Negotiation&Selling Planning&Organizing Policy&Procedures Strategic Sales Planning Leadership Behaviors: Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships Customer Focus - understands, anticipates, and meets customer needs and expectationsDirects work - plans, organises, and directs activities to achieve desired outcomes Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization Ensures Accountability - takes responsibility and holds others accountable for performance targetsOptimizes Work Processes - assesses and improves efficiency and quality of work processes Values Differences - respects and appreciates diverse values, beliefs, and perspectives Note: Preference will be given to candidates from designated groups in terms of the Employment Equity Act. About Us TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that inspire customers to live their best lives. We aim to create remarkable omnichannel experiences. Join us for growth opportunities across our brands. We are a purpose-led business committed to making an industry impact.About the Team Our TFG Jewellery brand includes leading stores in South Africa such as American Swiss, Sterns, and Galaxy&Co. We create jewelry and accessories that complement daily outfits with brilliance and style. #J-18808-Ljbffr