Sales Support Specialist, Auckland

This role plays a pivotal part in enabling our Business Development Managers (BDMs) and Sales Leaders to perform at their best by delivering accurate sales data, managing rep systems and tools, and coordinating national sales events. You'll be the engine room behind the scenes—analysing reports, improving processes, and ensuring the sales team has what they need to succeed in the field.This is apermanentpart-time role where you will work 30 hours a week. What you'll do Reporting&Data Management Run weekly, monthly, and YTD sales reports using IQVIA, MS, and BI dashboards. Prepare NPD tracking reports and identify performance gaps and opportunities. Support brand review reporting and effectiveness reviews (e.g., Healthfix). Maintain sales systems including Sugar CRM, Ordering App, Stellar, and reporting tools.Coordinate onboarding of new sales reps and manage induction tools and kits. Partner with Marketing to support POS, deal sheets, and promotional resources. Coordinate courier packs, trade events, and national sales conferences. Maintain market intel files and internal resource libraries. Raise purchase orders and review BDM expenses.Support budget tracking for internal and external events. What you'll bring Experienced professional: Three years + in a sales support or sales operations role with a focus on events, onboarding, or sales enablement initiatives Tech savvy: Strong Excel skills and experience using BI tools and CRM systems.Data driven: Proven ability to manage reporting dashboards and interpret sales data. Skilled team player: A highly organised and detail-oriented individual, confident with data and reporting, and known for clear communication, a proactive and collaborative approach, and the ability to stay calm and resilient while meeting multiple deadlines.Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it). Career growth - We're big on developing our people and promoting from within. Extra leave - After six years with us, you'll get five weeks of annual leave. Parental perks - Get 16 weeks of top-up payments during your parental leave.Security matters - We've got you covered with life and income protection insurance. Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out. Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more. About Us At Douglas, we're more than just a company—we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.Come join us on this mission to improve lives! Next Steps If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.This site is powered by Snaphire () #J-18808-Ljbffr