Customer Service / Parts Advisor, Auckland

Role Summary Join our Wiri team and showcase your excellent customer relationship skills. Vehicle/transport industry experience is preferable. Job Responsibilities Life at Scania From small beginnings in Sweden over 130 years ago, we’re proud to be one of the world’s most recognised and respected commercial vehicle brands. Our focus is on sustainable transport solutions, and at Scania New Zealand, we work together to develop solutions tailored for New Zealand roads.We offer a dynamic, fun work environment with a friendly, family culture. Our team is innovative, determined, and collaborative. We value questions like“why?” and “what if?” and encourage going beyond expectations. We support coaching and personal development, fostering growth within the company. Now is an exciting time to join Scania NZ as we pioneer new transportation technologies for New Zealand.What You Will Do Recognise that working for Scania is about more than just the job; it’s about our people, who are our strength. Based in our Wiri branch, play a key role in creating and maintaining excellent customer relationships with both external and internal clients. Communicate effectively with customers via written and verbal channels to schedule vehicles and provide updates.Manage and ensure accuracy of all documentation. Create work orders, allocate work to the workshop, and handle invoicing. Collaborate closely with the Workshop team to ensure the availability of parts. Monitor stock levels, spare parts, and inventory. What We Can Offer You Attractive hourly rates.A dynamic, inclusive work culture and a great team environment. A safe working environment. Subsidised medical insurance. A monthly bonus potential of up to $400. Employee Benefit Program with discounts at over 100 retailers. A well-established global brand. An environment that is supportive, friendly, and fun.Opportunities to be part of innovative projects like digitalisation, autonomous vehicles, electrification, and sustainability. Career development opportunities within a growing company. Continuous learning and training. Who You Are Previous experience in a parts or warehouse role, preferably within the automotive industry.Excellent communication and interpersonal skills to foster positive business relationships. You Will Have Strong verbal and written communication skills. Effective problem-solving, negotiation, and influencing abilities. Excellent time management, organisation, and administrative skills. The ability to think quickly and show initiative.Previous experience in a similar automotive role is preferred. To Apply Click“Apply now” and submit your CV. Join a dynamic company with strong values, where you are more than just a number and can have a real voice. Start an exciting career with us. Applicants must have full New Zealand working rights. Formal employment offers are subject to pre-employment checks, including medical and background screening.As an equal opportunity employer supporting workplace diversity, we encourage applications from people of all backgrounds, genders, and cultural heritages. #J-18808-Ljbffr