Customer Service / Parts Advisor, Auckland

Join to apply for the Customer Service / Parts Advisor role at Scania New Zealand 2 days ago Be among the first 25 applicants Join to apply for the Customer Service / Parts Advisor role at Scania New Zealand Get AI-powered advice on this job and more exclusive features. Role SummaryJoin our Wiri team&showcase your excellent customer relationships. Vehicle/transport industry experience preferable. Job Responsibilities Working for Scania is not just about the job. It is about you too. Our people are our strength. Based in our Wiri branch, this position plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. This will be achieved byExceptional communications with external and internal customers, written and verbal, to schedule vehicles and provide updates Managing and ensuring accuracy of all documentation Creating work orders, allocating work to the workshop and invoicing Work closely with the Workshop to ensure availability of partsMonitor stock, spare parts and inventory What We Can Offer You Attractive hourly rates A dynamic and inclusive work culture - be part of a great team A safe working environment Subsidised medical insurance A monthly bonus potential up to $400 Employee Benefit Program offering discounts at over 100 retailersWell established global brand An environment that is supportive, friendly&fun Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification&sustainability A company that is growing, with potential for career development opportunities. Continuous learning&training Who You Are To be successful as a CSA / Parts Advisor you will have previous experience in a parts/warehouse role, preferably within the automotive industry. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.You will have Strong verbal and written communication skills Effective problem solving, negotiating and influencing skills Strong abilities in time management, organisation and administration Ability to think on your feet and show initiative Previous experience in a similar role in the automotive industry (preferred)To apply“Apply now” and submit your CV. If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. You need to have full New Zealand working rights to apply for this roleFormal offer of employment is subject to standard pre-employment checks including medical and other background checks. As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages. Seniority levelEntry level Employment type Full-time Job function Management and Manufacturing Industries Truck Transportation #J-18808-Ljbffr