Sales and Customer Support Specialist, Auckland

About Worthy At Worthy, our reach extends beyond New Zealand and the Pacific Islands. We diversify across various categories where fabric is used, providing technical expertise in fabrics and fashion to ensure the best products for garment production. We serve industries such as sports, education, and corporate sectors with quality fabrics and fashion items.Our rapidly growing Worthy Products division distributes major FMCG brands and general merchandise throughout the Pacific, expanding our ability to meet regional needs. Additionally, Worthy Products owns two FMCG distribution companies in New Zealand, VJ Trading and Dutch Rusk, which operate independently to supply FMCG goods across retail and wholesale channels, enhancing our presence in the consumer sector.Position Overview We are seeking a culturally diverse, self-motivated Sales Support&Customer Service Specialist to represent our brand with enthusiasm and excellence. The ideal candidate will have 1-2 years of sales support or customer service administration experience in FMCG, with a proactive approach, customer focus, accuracy, and efficiency. The role offers a salary aligned with experience. We value continuous improvement, a strong company culture, and diversity and inclusion.Requirements Prior NZ working experience. Excellent verbal and written English communication skills. Strong problem-solving and conflict-resolution skills. Proficiency with ERP and CRM systems to manage orders and customer interactions. A customer-focused mindset and passion for service excellence.Knowledge of textiles, garments, or FMCG products. Multilingual skills, especially in Asian or Pacific languages, are advantageous. Strong attention to detail and organizational skills. What you will do Big Thinker, Small Starter: Dream big and execute incrementally, learning from challenges.Change Maker: Focus on impactful, community-driven work. Commitment to Excellence: Go the extra mile and uphold high standards. Detail-Oriented: Recognize the importance of small improvements for long-term success. Supportive Collaborator: Foster growth through open and constructive communication.Efficiency-Minded: Work smarter to achieve more with less. Leadership by Ownership: Take responsibility and embody company values. Seize the opportunity to lead and innovate in a dynamic environment. #J-18808-Ljbffr