Account Manager, Auckland

At Jade Software, our values are at the heart of everything we do: People First. Dare to be Different. Live for the Future. Product - Financial Crime Prevention; Opportunity to work on a leading-edge technology, in a progressive and growth sector for major clients. Realistic sales targets and uncapped commissionAuckland-based with ANZ travel required Outstanding benefits including health insurance for the family ABOUT THE ROLE Our flagship SaaS product, Jade Thirdeye, is at the forefront of our mission at Jade Software, enabling customers to detect and prevent financial crime. We are now seeking an Account Manager to strategically engage with our customers, grow those relationships and drive revenue. Your insights will enable you to have a seat at the table to shape the future of our evolving and growing product. We are excited about our vision; building a world class financial crime product and a world class team.You will have the opportunity to work in a highly collaborative, passionate and supportive team, contributing to the business strategy by working with marketing, and product teams to cultivate a high performing sales culture. Your deep market expertise will enable you to deliver valuable insights, accurate forecasts, strategic budgets, and comprehensive business plans. This role also offers the opportunity to travel and build strong connections with customers across ANZ.Key Responsibilities Include: Own Client Relationships: Building strong, long-lasting relationships with key customers. Develop a deep understanding of your customer’s challenges and goals to deliver value-driven outcomes. Ensure client satisfaction through regular communication, service reviews, and proactive problem solving, aiming to exceed client expectations and foster loyalty.Identify Growth Opportunities: Continuously look for opportunities; including upselling, cross-selling and introducing new offerings. Drive Account Strategy: Develop and implement account plans with clear objectives, timelines, and growth targets aligned with client needs and Jade’s business goals.Achieve Sales Targets: Consistently meet or exceed revenue targets for the assigned accounts. Sales Forecasting and Reporting: Regularly update sales forecasts and account status reports To view a Position Description for this role, click here ABOUT YOU A talented Account Manager you will have:3+ years in a SaaS based or Digital Technology Sales/ Account Management role in the FinTech/ Financial Crime/Financial Services industry. Strong track record of managing client relationships, including handling multiple accounts simultaneously and achieving sales targets. Outstanding communication skills, ability to create and present engaging presentations and be a strong negotiator&adept at resolving client issues. Results oriented with a strong focus on achieving and exceeding sales targets. Analytical mindset with the ability to interpret market data and trends. Proficiency in governance frameworks and advanced sales forecasting or CROM tools (Hubspot). Proven ability to work collaboratively.Strong organisational skills including the ability to manage multiple accounts and opportunities simultaneously while maintaining up-to-date records and sales pipeline data. We have an accelerated growth agenda at play, so, if you are a high performer and want to contribute positively to a customer centric team, then we encourage you to apply, you could just be who we are looking for at Jade.ABOUT JADE Jade Software is an iconic New Zealand technology company with a global footprint. We specialise in solving complex technology challenges, offering world-class products like Jade ThirdEye and Jade Platform, and developing data-driven solutions. Headquartered in Christchurch, NZ, we also have offices in Auckland, Dunedin, Sydney, and York, UK.We believe our strength comes from diverse perspectives and a shared commitment to solving real-world challenges for our customers. Our People First culture drives our customer-centric mindset and employee experiences. We offer a suite of amazing employee benefits, from enhanced community connect leave and flexi-leave to our highly supportive parental leave scheme. We prioritise well-being by offering comprehensive health insurance, life and income protection.Here, you’ll have the flexibility and support to thrive, with opportunities to develop your skills, contribute to meaningful solutions, and shape the future alongside a dynamic team. Your application to Jade will be reviewed based on your work experience or skills that you can bring to Jade and not on your cultural background, gender, age, disability, citizenship, religion, sexual orientation or any other aspect which makes you unique.#J-18808-Ljbffr