Family Store Team Leader, Auckland

Join to apply for the Family Store Team Leader role at The Salvation Army New Zealand, Fiji, Tonga&Samoa 3 days ago Be among the first 25 applicants Join to apply for the Family Store Team Leader role at The Salvation Army New Zealand, Fiji, Tonga&Samoa Are you a people leader who loves variety and challenge? Have the skills to increase sales and implement operational processes? Want to join a great organisation AND make a difference in your community? Location: Orewa Are you a people leader who loves variety and challenge? Have the skills to increase sales and implement operational processes?Want to join a great organisation AND make a difference in your community? About The Family Stores The Salvation Army has a nationwide network of over 130 Family Stores that sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware. We aren't your typical retail store, no two days are the same in terms of our customers, volume of donations received, or what you may find while processing and pricing goods to sell.About The Role The Team Leader role is critical to our store's success with the primary responsibility of ensuring all team members are motivated, trained and working to the required expectations for the individual operational functions daily, as per national Family Store operational requirements. In addition to leading a successful store team, this role also works closely with the area manager as part of a senior operational team to support successful implementation of strategic directives. Our team leaders are dynamic and savvy, leading by example, with proven abilities to motivate and coach people, increase sales, implement best practice processes and ensure good quality stock is processed, priced appropriately and well displayed.Key Responsibilities Lead staff and volunteers effectively, developing a collaborative, positive team culture that provides our customers and donors alike with a great experience Model and perform tasks within all of the store's operational functions, providing training opportunities and support to the teamEnsure expected donation processing, pricing and merchandising operations are running in accordance with national standards of practice Ensure the store is well presented, providing a comfortable, safe and enjoyable environment for staff, customers and donors Conduct regular team meetings that provide a clear understanding of the stores purpose, desired targets and performance, and provide opportunities for feedback and flag issuesCompliance with policies and standard operating procedures, including health and safety HR, and audit requirements Completion of day-to-day business, financial and administrative tasks effectively and accurately. Person Specification A commitment to quality and outstanding customer and donor experienceA collaborative, positive and hands on leadership style with the ability to get alongside and support staff Ability to motivate and direct a team to achieve goals with clear communication, energy and enthusiasm Good understanding of sales budgets and performance tracking, with a drive to achieve and exceed set targetsPhysically fit and capable of regular lifting - this is a daily part of the role Be confident in using various retail and communications technology such as point-of-sale software and tablets An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation ArmyBe comfortable working within set procedures but able to apply sound judgement when initiative is required Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check. Our Offer To You An additional working week of Salvation Army leave awarded annually on 1 JulyFree confidential counselling services to support your wellbeing Subsidised flu vaccinations Discounted Medical Insurance with Southern Cross TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7 A position within a long-standing, respected nationwide organisationOpportunities for growth and development A varied and fast paced role in a friendly fun team Enthusiastic team of likeminded people The chance to make a difference in your community Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.Hours of work: This role is a Permanent at 40 hours per week (Tuesday - Saturday). Please note, Family stores operate on some public holidays. The starting salary for this role will be $68,586.13 per annum The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity. Seniority level Seniority level AssociateEmployment type Employment type Full-time Job function Job function Other Industries Retail Referrals increase your chances of interviewing at The Salvation Army New Zealand, Fiji, Tonga&Samoa by 2x Sign in to set job alerts for“Store Team Lead” roles. 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