Sales Support Coordinator 05 May 2025 Closes 20 Jun 2025, Auckland

Help our sales staff, customers&suppliers in this varied admin role. If you're tech savvy&organized&can work at pace - this will keep you busy. Support our sales teams with your admin skills creating quotes&proposals. Monday to Friday, 8:30 am - 5:00 pm, with no weekend work. Located 5 minutes off Highbrook motorway exit with free onsite parking. The Role - Sales Support Coordinator In this role, you will report to one of our Sales Support Team Leads and provide sales coordination support by being the crucial link between our salespeople, customers, and suppliers.You will generate quotes and proposals, complete sales reporting, and help source alternative product options for our customers and salespeople, while keeping all records up to date in our CRM (Salesforce). We are looking for individuals who can learn new systems quickly, enjoy problem solving, and manage multiple tasks efficiently. Providing proactive support and identifying solutions that benefit our customers is key. Experience with Salesforce CRM is advantageous.Your key responsibilities are: Ensure customer information and activity are current in Salesforce CRM. Complete sales support administrative tasks including order entry, creating quotes and proposals, and communication with customers and suppliers. Provide customers with alternative product options if stock is unavailable.Analyze alternative products for customers. Troubleshoot and collaborate with stakeholders to resolve customer/order issues promptly. Act as a conduit between Sales and Sales Support functions. Ensure order processing aligns with OfficeMax Sales Support quality guidelines. What you will bring: 2+ years' experience in a Sales Support role (preferred).Commitment to customer satisfaction. Empathetic and adaptable interpersonal skills. Good communication skills, both oral and written. Problem-solving ability. Understanding of processes and systems. Proficiency in Microsoft Office Suite (Word, Excel). Experience with Salesforce and Pronto (preferable).People and Culture Personalized development plans to grow your skills. Free onsite parking and a café. Supportive team environment and a business you can be proud to work for. Our brand is more than just office and stationery products; we are solutions-focused, customer-centric, and committed to supporting our customers and suppliers. We serve over 30,000 business customers across Aotearoa, offering a wide range of workplace solutions adaptable to any business.OfficeMax is built on a reputation for excellent service, and we are dedicated to evolving, learning, and providing true partnerships with our stakeholders. We focus on growth—for our people, solutions, and customers—and support your career development through learning opportunities and accountability.We are passionate about sustainability and community support, partnering with initiatives like Barnardos 0800 What's Up and the Ikura project, providing free period products to education providers nationwide. Joining OfficeMax means becoming part of a diverse, innovative, and evolving business. Bring your growth mindset, curiosity, and readiness for challenges. No two days are the same! - haere mai, come join us!Reference # 54139 Location(s): Auckland Expertise: Administration, Customer Services, Data Entry Interested? Submit an Expression of Interest (EOI), and we will contact you if a suitable position arises. #J-18808-Ljbffr