Senior Customer Contracts Advisor, Auckland

4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Want to work somewhere where you are doing good for the world, your community and yourself at the same time? If you think you’ll thrive working in a sector undergoing significant transformation, working on critical projects of global significance, and can cope with that responsibility, then being part of the team creating this new energy future for New Zealand is certainly going to energise your career.About the role The Senior Customer Contracts Advisor leads the scoping, contracting, and delivery of complex customer-initiated electricity and gas projects, ensuring alignment with commercial and technical standards. You’ll manage stakeholder relationships throughout the project lifecycle, providing expert guidance on legal, contractual, and technical matters to deliver high-quality outcomes.Key responsibilities: Manage complex, high-value customer projects from initiation to completion Interpret customer requirements and ensure fit-for-purpose, compliant solutions Provide ongoing support across legal, contractual, and coordination challenges Act as a key escalation point, resolving issues to ensure customer satisfactionMaintain accurate project documentation and ensure risk mitigation actions Collaborate with internal teams and service providers to meet project objectives Support continuous improvement and mentor other team members as required Who we are looking for Tertiary qualification in engineering, construction, or commercial discipline (preferred), with 5+ years’ relevant experience; or10+ years in customer-facing project roles, ideally in utilities or construction Strong knowledge of commercial contracting in complex project environments. Proven experience in project coordination; energy sector experience is a plus. Excellent communication, stakeholder engagement, and problem-solving skills.Highly organised, detail-focused, and self-motivated. What we can offer you We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you. We offer: A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative peopleFlexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life Health and wellbeing support Great benefits that reflect the importance of family Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, cognitive approaches, age, sexual orientation, race and religion. We are proud of what we have achieved so far:First corporate Living Wage Accredited employer First Accessibility Tick employer Rainbow Tick accredited Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 09 213 0268.Applications will close by Sunday 25 May 2025; however, interviews may be held earlier so apply today! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management Industries Utilities Referrals increase your chances of interviewing at Vector Limited by 2xSign in to set job alerts for“Customer Advisor” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr