Workforce Management Consultant, Auckland

Join to apply for the Workforce Management Consultant role at ASB Bank 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ASB Bank Talent Acquisition Consultant @ ASB Bank | Technology RecruitmentKia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka, Salam and Namaste! At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Workforce Management Consultant (Operations Transformation Consultant)Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka, Salam and Namaste! At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Are you passionate about driving change, challenging the status quo, and helping large teams operate smarter and more effectively? We're looking for an experienced Operations Transformation Consultant to join our high-performing Operations division.Mo te tūranga|About the role: This pivotal role will initially focus on the expansion of workforce management across Enterprise Operations, helping us better manage the work we do and transform Operations strategic value. As a senior transformation consultant, you may also lead initiatives that improvehow we work across our operations. From reimagining operating models to embedding continuous improvement practices, you'll help transform how our workforce delivers for customers every day.Your Responsibilities Will Include Coach leaders in operational excellence, workforce management methodologies, frameworks and standards Lead strategic initiatives to improve operational efficiency, customer experience, and risk outcomes. Drive innovation and digital enablement across workforce processes.Design and implement sustainable solutions that embed change into business-as-usual. Influence stakeholders at all levels to champion best practices and embrace transformation. Play a key role in managing operational risks and compliance through robust planning and controls. Deliver clear and compelling reporting to enable data-led decision-making.Lead the design and delivery of capability uplift initiatives across our Operations teams. Ngā mea kia whai angitū ahau? | What do I need to be successful? 8+ years' experience in Operations within banking, financial services, or a shared services environment. Strong workforce management experience, preferably with ActiveOps Management (AOM)A strong track record of leading transformation or workforce management initiatives with measurable outcomes. Expertise in change management, lean six sigma, agile, or human-centred design. Proven ability to influence and engage stakeholders from frontline to executive. Exceptional communication and storytelling skills.A growth mindset with a passion for challenging norms and improving how we work. Possess strong data analytical skills and proficiency in numerical analysis Preferably a degree in business, operations, or a related field. Te mahi ki ASB | Working for ASB ASB is grounded in our values (caring, integrity, passion, courage and united). They guide our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.We offer a flexible and supportive work environment as well as an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals. This is your chance to be part of a team that's shaping the future of our Enterprise Operations division. You'll work with passionate, skilled professionals on initiatives that make a real difference— for our people, our customers, and the bank as a whole.Ready to make your mark? Apply now and help us build smarter, more adaptive operations for tomorrow. Me pēhea te tono | How to apply? For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you! Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.Seniority level Not ApplicableEmployment type Full-time Job function Project Management and Information Technology Industries Banking, Financial Services, and Investment Banking Referrals increase your chances of interviewing at ASB Bank by 2x Set job alerts for“Workforce Management Consultant” roles. Auckland, Auckland, New Zealand 5 days ago#J-18808-Ljbffr