Dispatcher, Auckland

Are you a detail-oriented multitasker who thrives in a fast-paced environment? We’re looking for a Dispatcher to join our growing team! In this dynamic role, you'll be the key link between our operations and customers—ensuring efficient job scheduling and accurate invoicing. What’s the job?Vac U Digga is New Zealand’s leading hydro excavation specialist. Hydro excavation is all we do, and the level of expertise we’ve accrued doesn’t happen overnight. It’s the result of 18 years of civil construction experience and ten years of Research and Development. It’s also worth mentioning that Vac U Digga is part of Intergroup, which opens up all kinds of other options for future growth and development.We are looking for 1 Dispatcher to join our East Tamaki site! Key Responsibilities: Schedule, coordinate, and dispatch jobs to field staff Monitor job progress and communicate updates to clients Maintain job records, schedules, and employee assignments Generate and send accurate invoices in a timely mannerAssist with administrative tasks such as data entry and reporting Serve as a liaison between customers, technicians, and management Support operations staff and answer after-hours calls. Track KPIs, utilization, and cost control What We’re Looking For: Proven experience in dispatching or scheduling (preferred)Strong organizational and multitasking skills Excellent verbal and written communication Experience with invoicing software Tech-savvy with the ability to quickly learn new systems High attention to detail and a proactive mindset You'll benefit from: A hands-on training programme with a wide range of coursesA welcoming, helpful team– our characters are down to earth and all willing to muck in to give each other a hand - everyone feels like they belong here Heaps of development and opportunities for growth True health and safety – you'll never have to work in an unsafe environment or in a situation where you feel uncomfortableAre you the right fit? We're after characters who are always wanting to learn and grow - your voice matters here, and you will be empowered to make decisions, not just take directions. We’re hoping you’ll be enthusiastic and have a can-do attitude, along with good communication skills. We're all about trust and loyalty here. Our team is built on a strong buddy system for most of our work, so you've got to like working as a team.If you’re ready to take charge, keep things moving, and make a real impact— we want to hear from you! #J-18808-Ljbffr