Experienced Level 3 - Service Desk Engineer Technician, Auckland

Company Description At Abano Healthcare Group, we’re dedicated to fostering a supportive and innovative environment for our clinicians. As the largest dental support organisation in Australia and New Zealand, we provide access to state-of-the-art equipment, robust learning opportunities, and mentorship programs.Job Description At Abano Healthcare , we’re looking for an experienced Level 3 - Service Desk Engineer to join our growing IT team in this newly created position. In this role, you’ll be responsible for providing high-level support, managing IT infrastructure, and ensuring smooth operations across our business.What You’ll Be Doing: Microsoft Stack Support – Windows Server administration, troubleshooting, and maintenance. Office 365 Administration – Managing users, policies, security, and collaboration tools. Intune&Autopilot– Device management, deployment, and configuration. Meraki&Networking– Troubleshooting network issues and optimizing performance. Azure Management – Overseeing cloud resources, security, and automation. Escalation&Problem-Solving– Handling complex IT issues that require in-depth technical expertise. Qualifications Proven experience in a Level 3 IT support or similar role. Strong expertise in Windows Server, Office 365, and Azure. Hands-on experience with Intune, Autopilot, and endpoint management.Networking knowledge including Meraki and general networking principles. Problem solver with excellent troubleshooting skills and attention to detail. Excellent communication skills– able to explain technical issues in simple terms. Additional Information Work in a dynamic, fast-growing healthcare organization.Collaborative and supportive IT team with opportunities for growth. Exposure to cutting-edge cloud and network technologies. Competitive salary and benefits. #J-18808-Ljbffr