ASSISTANT RESTAURANT MANAGER, Auckland

Description de l'entreprise Why work for Accor? We are more than a global leader. We welcome you as you are and offer opportunities across brands that match your personality. We support your growth and learning every day, ensuring work brings purpose to your life. Join us to explore the limitless possibilities at Accor.Join Accor and write your story. Together, we can shape the future of hospitality. Discover your future at Accor: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Description du poste Main Responsibilities : Support the Outlet Manager in managing outlets efficiently according to concept statements.Ensure adherence to operating standards to meet service levels outlined in the Departmental Operations Manual. Assign responsibilities to team members and monitor their performance. Assist in managing requisitioning, storage, and proper use of equipment and supplies. Participate in preparing the Annual Operating Budget, including revenue, expenses, and equipment needs, aligned with the Business Plan.Maintain par stocks for equipment and supplies, ensuring the outlet is well-equipped. Conduct regular inventory checks and reports on equipment and supplies. Build good relationships with guests and update guest history files. Lead daily pre-shift briefings on service and product knowledge. Attend daily operational meetings.Plan and organize festive promotions within the outlet. Coordinate with Kitchen and Beverage departments for daily operations and quality. Handle guest complaints and requests regarding food, beverage, and service. Be visible during peak times to support operations. Ensure cashiering procedures are followed.Update the outlet Departmental Operations Manual as needed. Assist in developing the Annual Marketing Plan and activities. Maintain the Daily Log Book. Plan weekly work schedules and rosters, submitting copies to HR. Maintain the outlet bulletin board and incident reports. Report lost and found items.Keep the outlet clean and organized, front and back of house. Coordinate with Housekeeping and Stewarding for cleaning schedules. Issue work orders for repairs and maintenance. Supervise ambassadors, ensuring service standards are met. Maintain high personal appearance and hygiene standards. Control operational budget and expenses.Participate in departmental meetings and training. Conduct performance appraisals and develop talent. Be flexible to rotate within different outlets. Perform other duties as assigned by management. Other Duties: Support team welfare, safety, and development. Encourage good relationships among staff and departments.Ensure punctuality, proper uniform, and hygiene standards. Provide friendly, courteous, and professional service. Adhere to hotel policies, including Fire, Hygiene, Health, and Safety regulations. Qualifications The required knowledge, skills, and abilities include: Attention to detail, aesthetic sensibility.Excellent communication skills in verbal and written form. Ability to attract and develop dynamic talent. College Degree in Hospitality or related field. Minimum 2 years experience in a similar role. Fluent in English, Arabic, and French. Informations supplémentaires Sofitel Royal Bay Resort Agadir#J-18808-Ljbffr