Digital Marketing Manager, Auckland

Maternity cover until Christmas Immediate start Well known company Tō kamupene hou | Your new company Join New Zealand's leading courier company, entrusted with helping Kiwis with their deliveries for over 50 years. Employing over 1,200 employees, and 550 independent contractors in 25 locations across New Zealand. They pride themselves on their passionate team,innovative systems and friendly, results-focused service. You will be overseeing the Digital team with 2 direct reports on a fixed-term maternity leave cover until the end of December, with a very hands-on approach.Tō tūranga hou | Your new role Develop and implement the digital/content and product marketing strategy, working collaboratively with cross-functional teams to maximise results across all stages of the sales funnel. Lead the development and implementation of the marketing technology stack, including the NZC website, microsites, and marketing automation tools, acting as the product manager for our customer-facing online webpages and tools.Manage and lead the Content Marketing Specialist and Digital Marketing Coordinator, providing guidance and support to ensure consistent and effective messaging across all digital channels. Champion the customer experience and represent the voice of the customer internally and with our technology providers, ensuring that all customer-facing applications and portals, campaigns, activities, and projects align with customer needs and maximise customer satisfaction.Monitor digital marketing developments and advise on their relevance and adoption potential for NZC's digital marketing efforts. Manage key supplier and consultant relationships to ensure effective delivery of digital and product marketing projects. Oversee the management of branding implementation (especially in the online medium).Undertake and oversee other duties as required to enable further efficiencies within the business, including clerical and administrative tasks, processing of invoices, financial management, responding to the day-to-day marketing requirements of the nationwide team and the documentation of marketing functions and processes to ensure accuracy and scalabilityNgā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed Leadership - Ability to manage and lead a team (direct reports; dotted line resource; external people resource) effectively to achieve business goals and targets. Strategic thinker - Ability to develop and execute marketing strategies that drive business growth and maximise results through the sales funnel.Customer-centric mindset - A deep understanding of customer needs, behaviours, motivations and 'points of pain' to develop effective customer journeys and experiences Collaborative - Strong cross-functional collaboration skills to work with teams across the organisation to achieve common goals. Analytical skills - Ability to analyse data and metrics to make informed decisions and optimise marketing efforts.Adaptability - Ability to adapt to changing market conditions, customer needs and internal drivers, and adjust marketing strategies accordingly. Excellent communication skills - Ability to communicate effectively with stakeholders at all levels of the organisation, including senior management. Process-oriented&Project management skills - Ability to methodically manage multiple projects and initiatives simultaneously, ensuring they are delivered on time and on budget. Ngā hua ka whiwhi i a koe | What you'll get in return Fixed-term stability Competitive remuneration Great company culture Reputable companyMe aha koe ināianei | What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 098841551. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.#J-18808-Ljbffr