Administrator - People&Communications, Christchurch

Job Details 0.5 FTE (20 hours a week), Permanent role Working days: Monday to Wednesday, between 8am - 5pm Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. About the Role The People and Capability (P&C) Administrator role is a fundamental part of our HR Shared Services (HRSS) whānau. They tautoko (support) the largest workforce in the South Island, ensuring we pay our kaimahi (staff) accurately, on time, every time. They are hardworking and dedicated to delivering their mahi (work) to high standards, putting the customer at the centre of what they do.The P&C Administration kapa (team) does all of this while always striving to deliver great and timely customer service to our organisation, rangatira (leaders), and kaimahi (staff), as well as external customers. Key responsibilities include: Processing HR and PR contractual changes sent to our team via our Case Management System - MAXUnderstanding Collective agreement clauses and applying them to our processing Ensuring these changes are updated in time for weekly payroll runs Educating and supporting managers and employees through these changes Processing employee information and maintaining confidentiality at all times Ensuring legislative compliance across our HR and PR activitiesResolving or escalating complex cases or conflicts The P&C Administration kapa (team) supports our rangatira (leaders) and kaimahi (staff) throughout the employee lifecycle by delivering a high level of customer service and processing Human Resource and Payroll contractual changes, many of which are based via our Case Management Service - MAX. You will spend your time processing these cases to ensure our people's HR journey is concise and any changes that affect their pay are processed on time. We are a large, diverse, and eclectic team looking for someone to join us on our journey.About you We are looking for someone who has a passion for following processes, even when they are complex. You enjoy being inquisitive and want to do the best for our people across Waitaha. To be successful in this role, you should enjoy interacting with a range of people—our customers, colleagues, and others from wider teams. You need to be able to work autonomously, take initiative, and thrive in a fast-paced environment, managing multiple priorities and distractions.This role would be ideal for someone looking to develop an understanding of Human Resources and Payroll in a large, complex, and ever-changing organization. Your skills should include: Experience in customer service within a fast-paced environment managing multiple conflicting demands HR and Payroll knowledge is preferred but not essentialExceptional written and verbal communication skills Exceptional computer skills, ability to learn different systems quickly, with sound typing and data entry skills Flexibility, adaptability to change, willingness to learn, and ability to follow processes precisely Attention to detail and accuracyAbility to work calmly under pressure to meet deadlines Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a diverse and inclusive workforce to better understand and serve our community. We welcome applications from Māori, Pacific, disabled, and rainbow communities.How to Apply To apply, please click apply now . All applications must be submitted through our online careers portal by Wednesday, 21 May. If you have questions about the role, please contact Nilaat at . Job Details Job Reference: PC3704295 Location: South Island - Canterbury - ChristchurchJob Type: Non-clinical - Human Resources #J-18808-Ljbffr