Customer and Service Delivery Lead, Christchurch

Aotearoa's future is electric and if you are looking to‘power-up' your career, then don't miss this opportunity. We are a multi-disciplined, multi-regional electrical design, construction, and maintenance business. We maintain and develop electrical infrastructure assets for energy customers, including the third largest electricity distribution network in Aotearoa.We know that what we do at Connetics matters, with solutions that begin at the intersection of community, creativity, and client relationships. We achieve this through exceeding our customers' current and future needs, leading in sustainability and delivering innovative future energy services. About the roleThe Customer&Service Delivery Lead role has responsibility for operational performance, service delivery and management of the customer interface. The role will oversee the operational and financial performance of our customer, services and supply agreements, ensuring we meet client expectations. The role is responsible for building strong relationships with customers, delivering value-added services to both new and existing clients, and supporting warehouse and service delivery teams.This role will involve key account management and working in a logistics role across a distributed team. Strong financial, analytical and problem-solving capabilities with a high attention to detail will be critical. Experience in leading through change and optimising processes and departmental efficiency would be ideal.Experience Minimum 5 years' experience in a supply chain , operations management or a logistics role. Excellent communication and relationship-building skills with internal and external stakeholders. Experience leading leaders and teams. Demonstrated knowledge of operational logistics and supply chain execution.Technical knowledge of the electrical supply industry. Hold a current and valid driver's licence Exposure to procurement and supply chain planning at a strategic level. What we offer At Connetics we offer flexibility and a range of employee benefits to ensure everything is in balance. We trust you to get the job done, and we respect the diversity and uniqueness of our people.A collaborative working environment that embraces diversity and inclusion A supportive team that will always have your back Ongoing access to worksites to build your practical knowledge and experience Modern office environment with onsite parking Wellness initiatives - including flu vaccinations, discounted medical insurance&annual skin checks Social club with access to company Hanmer holiday home Long service leave Pre-Employment Tests | Medical&Ministry of Justice Connetics require all successful applicants to complete a pre-employment Ministry of Justice check, a Pre-Employment medical test which includes a Drug and Alcohol test. #J-18808-Ljbffr