Customer Service Administrator, Christchurch

Do you believe that the real estate industry needs to change? Do you believe that the world needs more businesses that give back to the community? Are you a Customer Service Administrator, or a professional looking for a role change into a position that offers growth, progression plans, and excitement?If so– we would love to hear from you! We’re looking for a talented Customer Service Administrator to help us on our quest. Every day, we wake up to find ways to serve our clients better and help them achieve the highest possible price for their homes. But we need more great people to help us – we’re run off our feet – so we need help so that we can help more people and bring more homes to the market.That’s us, now let’s talk about you! Working out of our central city Christchurch office, you’ll be surrounded by energy and activity - marketing campaigns being finalised, agents arranging appraisals, and contracts being signed. As an effective communicator with a positive attitude, you will bethe first to greet our valued clients and customers, both in our office and on the phone. We will also ask you to help us with the tasks that keep us at our best, like tidying the reception area or making a client a coffee.We strive to deliver an amazing experience for our clients with a fast turnaround, which means there’s lots of work that needs to get done – so you’ll be an organised, proactive, accurate, team player with a strong desire to go ‘above and beyond’. You will be someone who wants to grow their skillset.Beyond this, we offer progression from this position into both the real estate and property management industries, and we like to move fast! In a nutshell– we need an office super-hero. We need someone who will help keep us on our toes and work with us to build the most people-focused real estate company in New Zealand.Can you help? Whoever will help us, we guarantee will help change the real estate industry forever. Customer Service Administrator Roles&Responsibilities (Including and not Limited to) Welcome clients and be the‘face’ of the company Prepare beverages etc for office visitors Answer the Najib main phone line in a timely and professional manner Ensure the front reception area and office remain clean and tidy Take messages to pass on as requiredMonitor office supply levels and replenish when required Prepare and send postcards (Anniversary, congratulations etc) Prepare and print Just Sold/Listed cards Prepare monthly marketing material for distribution Prepare CMA Appraisals and Appraisal Kits Format and print‘Fast Facts’ Compile and print Vendor ReportsEnter inquiries into our systems Settlement day preparation (Gifts etc) General data entry Maintain‘Clean Contacts’ Prepare and deliver Pre-Listing Kits Prepare market reports for customers and clients Assign relevant DNA Assist the Sales Support team as necessary Open Home preparationComplete start and end of day cleaning tasks What We Are Looking For A keen attention to detail Excellent time management skills Self-motivated people Excellent customer service and social skills Highly organised individuals Excellent communication skills A positive attitude and outlook A growth mindsetHow do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Do you have customer service experience? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Customer Service Administrator? #J-18808-Ljbffr