Workflow Automation Specialist - 12 month fixed term, Christchurch

Workflow Automation Specialist - 12 month fixed term Full-time Meridian is the largest producer of renewable electricity in Aotearoa and we strive to deliver clean energy for a fairer and healthier world. We only generate electricity from 100% renewable resources– wind, water and sun, because we believe that’s the best way forward for our planet and our communities. And, we’re doing what we can to help Aotearoa reduce their carbon emissions and support others in our generation communities to do the same. We also retail electricity to more than 380,000homes, businesses and farms across New Zealand through our Meridian and Powershop brands.It’s an exciting time to join our Retail team which has undergone a significant change in how we work to adopt new modern ways of working. Committed to making energy cleaner and cheaper for Aotearoa New Zealand, our Retail structure is made up of a network of empowered teams, united by a shared purpose and clear goals, equipped with the skills and capabilities to deliver value to customers end to end.As Workflow Automation Specialist, you will help to make performance data easier to access and act on by automating manual processes and improving workflows. Working with hub leads and the Service Enhancement team, you’ll turn data into actionable insights that drive high-performance outcomes and free up our teams to focus on what matters most—delivering value to our customers.Your responsibilities will include designing, building, and maintaining automated workflows and reporting tools to streamline recurring tasks and improve overall efficiency. You’ll generate accurate operational and performance data to support daily operations, performance monitoring, and strategic decision-making, presenting insights in clear, actionable formats such as dashboards, visualisations, and reports. Developing a good understanding of the Customer RelationshipTeam’s strategy and deliverables, and actively contributing to agile ceremonies and delivery cycles, you’ll use your data expertise to improve workflow and processes, adding demonstratable value. You’ll evaluate existing workflows, identify improvement opportunities, and implement changes thatreduce friction and complexity for frontline teams. Building strong relationships and partnering with other Enablement specialists, service teams, and stakeholders to deliver integrated initiatives that support service performance and operational goals is key to this role.This will be a 12-month fixed term contract and will be based in our Christchurch office. We are looking for a dynamic and innovative professional with a demonstrated ability to design and implement workflow or data automation solutions. You’ll have proven experience in performance and operational data analysis, reporting, and visualisation, along with a track record of reviewing and enhancing processes or workflows to improve service outcomes. Your collaborative and proactive approach to working across multiple teams and disciplineswill ensure seamless outcomes.The ideal candidate will possess strong communication skills, enabling you to convey technical insights in an accessible way to various stakeholders. You’ll be outcome-oriented and self-motivated, with a strong bias toward action and a commitment to delivering value through small, iterative improvements.At Meridian, we value all people. We embrace different ways of thinking, living and working, because we believe diversity benefits us all. It makes our capabilities even stronger. We encourage all our people to feel comfortable bringing their whole selves to work and we’re proud to have a diverse and inclusive workplace. So, no matter who you are, you’ll find it a great place to work.We value and live by three‘How to Be’s’: ‘be gutsy’, working together by ‘being in the waka’ and doing the right thing by ‘being a good human’. We work hard and value the importance of connection and fun, whether this be through daily quizzes, morning teas, birthday and cultural celebrations both in personand virtually!Sustainability sits firmly in our DNA both socially and environmentally. We proudly support KidsCan and the Kākāpō Recovery and work side-by-side with our generation communities to empower and support projects where needed. There are many opportunities to volunteer to any of our partnerships throughout the year.We value work/life balance so our WFH and flexible work options (where possible) make things easier for you and your whānau. We also offer: an attractive and competitive salary package plus discounts from a number of partnerships enhanced leave provisions: three company paid days (over the holiday period)enhanced KiwiSaver contributions excellent learning and development opportunities, we want you to be the best version of yourself and will help you get there! award winning wellbeing programme that provides support whenever and wherever you need it employee discounts off your power with Meridian or Powershop, every bit countsa one-off $400 payment to support your work from home set-up (if needed) All in all, we’re an awesome place to work. If this sounds like you and you want to bring your energy and use your power to make a difference (pun intended), then apply today and tell us why! To view the full Position Description please click here . If applying through Seek, please email for the full position description. We’re not necessarily looking for someone who ticks all the boxes (an elusive unicorn), so if you think you have what it takes but don't meet every requirement in the PD, we strongly encourage you to apply!If you have any general enquiries, please email and one of our team will get back to you. We're committed to becoming more accessible and providing support if needed, please get in touch via email or phone if there are any parts of our process you would like assistance with (process found here meridianenergy.co.nz/careers), we’re more than happy to help.The location for the role is Christchurch. Advertising closes on 21 May 2025 at 11:59pm (please note this is subject to change) #J-18808-Ljbffr