Manager, Timaru Information Centre - Ngāi Tahu Māori Rock …, Christchurch

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Advertised on behalf of the Ngāi Tahu Māori Rock Art Trust. Manager - Timaru Information Centre Ngāi Tahu Māori Rock Art Trust Location: Timaru, Canterbury Contract: Fixed term 12 months (maternity cover) - May 2025 to May 2026Hours: 30 hours per week We are seeking a manager for the Timaru Information Centre on a 12-month fixed term contract, covering maternity leave. The role involves managing a small team; basic financial management; proactively securing new commissionable products and brochure display contracts; managing retail merchandise; collating visitor survey results; and quarterly reporting to the Ngāi Tahu Māori Rock Art Trust board and Venture Timaru. It also involves a rostered share of front desk customer service and sales.The successful applicant will have experience in staff management (recruitment, training, performance management), and in basic financial management (working to a fixed budget; reconciling payments to sales; calculating commissions from sales via POS). A high level of computer literacy is needed, as the Information Centre uses a range of third-party booking systems, alongside a POS system to collate statistics and generate sales reports.A proven track record in customer service and sales is required, preferably in the tourism sector. Providing information to visitors is an integral part of the role, so an outgoing, friendly personality and excellent people skills are essential, with knowledge of the Timaru District an advantage. This role is 30 hours per week, operating during the Timaru Information Centre's opening hours: Tuesday to Saturday. It includes some weekend days and public holidays, as required, with extended hours during cruise ship visits (November to March).Key Competencies Experience leading and managing staff; creating a positive team environment; excellent relationship skills Experience in basic financial management: working within a set budget; reconciling sales and payments; generating sales reports and calculating commissions via POS Proven customer service and sales experience, preferably in tourism; knowledge of the Timaru district is an advantageHigh computer literacy; ability to learn new systems quickly; accuracy and attention to detail Excellent time management skills; ability to meet deadlines Strong written communication skills for quarterly reports Positive, self-motivated, and enthusiastic attitude Key Tasks Personnel Management: Recruitment, training, performance management, and rostering of a small teamFinancial Management: Working within a set budget; managing accounts payable and receivable; reconciling payments with sales via POS; generating sales reports and calculating commissions; verifying through third-party booking systems Increasing Sales: Securing new commissionable products and brochure display contracts; managing contracts; monthly reconciliation of sales and commissionsRetail Sales: Product selection; sales analysis; stock management; quarterly stock takes Customer Service: Promoting local activities and amenities; processing bookings; cash handling; visitor surveys Visitor Survey: Data collection, collation, and interpretation Reporting: Quarterly reports to the Trust and Venture Timaru on financials, staffing, and visitor dataApplications close Friday, 23rd May 2025. Please email your cover letter and CV to . For questions, contact Patricia Jenney at 03 6884452. Additional Information Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Information Technology Industry: Non-profit OrganizationsGet notified about new Information Center Manager jobs in Christchurch, Canterbury, New Zealand . #J-18808-Ljbffr