Medical Receptionist, Christchurch

Locations 22 Union St, New Brighton, Christchurch, 8061, NZ Job Description Are you ready to make a meaningful impact in healthcare while working in a dynamic and supportive environment? Tāmaki Health, New Zealand's largest independent primary healthcare group, seeks a dedicated Medical Receptionist to join our team and help us provide exceptional care to thousands of patients daily.ABOUT US: New Brighton Health Careis committed to providing high-quality care, drawing on the more comprehensive network and support of our partner, Tamaki Health. As a Medical Receptionist, you'll play a crucial role in ensuring our clinic operates smoothly and efficiently, supporting our clinical teams in delivering outstanding patient care.WORKING HOURS: The clinic is open from 8 am to 6 pm, Monday to Friday. The Medical receptionist will be required to work across these operational hours, we are offering 34hours per week with no weekends. KEY RESPONSIBILITIES: 1. Reception Professionally greet and assist patients and visitors.Efficiently manage patient flow. Handle phone calls, messages, and appointments accurately. Provide courteous assistance and escalate inquiries when necessary. Keep patients informed about wait times and emergencies. Monitor and promptly address patient needs in the waiting room. 3. AccountingAccurately handle patient invoices and claims. Process payments and manage banking tasks. Complete various forms and maintain document accuracy. 4. Privacy and Security Maintain patient confidentiality and adhere to security protocols. 5. Comply with all health and safety procedures and protocols.KEY SELECTION CRITERIA: Qualifications, Skills, and Knowledge Post-secondary qualification (Desirable). Experience in medical reception or administration (Desirable). Customer service background, Kiwi Host or similar training (Advantageous). Excellent customer service, communication, and numerical skills.Experience with cash handling and payments. Experience working in fast-paced and high-demand environments. Personal Attributes A positive, Bubbly, approachable attitude that is adaptable to change and works well under pressure. Dedicate, reliable and consistent with excellent communication and follow through.A high level of integrity and confidentiality. Ability to work as a team. A high attention to detail and accuracy. Someone committed to health equity and cultural competency and can demonstrate an understanding of Tikanga Māori, Kawa Māori, and Te Tiriti o Waitangi. Other Requirements Proof of legal right to work in New Zealand (Essential).NZ Driver's license (Desirable). WHY JOIN US? Make a meaningful impact in healthcare. Join a dynamic and supportive team. Develop your skills and grow within our organisation. Contribute to a diverse and inclusive workplace. Competitive compensation and benefits. HOW TO APPLY: To apply for this exciting opportunity, please send your resume and a cover letter outlining your qualifications and relevant experience.Only individuals with working rights in New Zealand will be considered for the selection process. 22 Union St, New Brighton, Christchurch, 8061, NZ #J-18808-Ljbffr