Guest Service Agent, Greymouth

Job Description: Guest Service Agent at Old House Hotel&Spa Are you a people person? As a guest service agent at Old House Hotel&Spa, you are one of the brightest spots in our guests' days. You are a people-pleaser, a problem-solver, with a kind and cheery attitude, serving as the face of our hotel. Your responsibilities include welcoming guests, recommending local restaurants, booking reservations, and assisting with requests such as towels from housekeeping.You will handle complex procedures like leveraging the property management system, processing monetary transactions, and maintaining the communications log with ease. Your days will be filled with new faces and energy, making your role dynamic and engaging. Your job is pivotal to ensuring our guests' experience is seamless and enjoyable.We pride ourselves on a team that feels like family. Your ideas for improving our services are welcomed and supported by management. While we offer competitive pay and perks, being part of a positive, energetic team in a welcoming environment is truly priceless. Additional Expectations: Model professionalism and champion the hotel and team.Be available to work day, evening, and weekend shifts. Send your resume to discuss further details. Qualifications: Excellent interpersonal, team-building, and organizational skills. Strong analytical and problem-solving abilities. Excellent written and verbal English communication skills; fluency in a second language is an asset.Ability to meet the physical demands of the job. Salary: Competitive wages, benefits, and staff discounts. #J-18808-Ljbffr