Administrator - People and Communications, Greymouth

Administrator - People and Communications Add expected salary to your profile for insights Permanent role 0.5 FTE (20 hours a week) Monday to Wednesday, between 8am - 5pm Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.About the role The People and Capability (PandC) Administrator role is a fundamental part of our HR Shared Services (HRSS) whānau. They tautoko (support) the largest workforce in the South Island, ensuring we pay our kaimahi (staff) accurately, on time, every time. They are hard-working and dedicated to delivering their mahi (work) to high standards, putting the customer at the centre of what they do.The P and C Administration kapa (team) does all of this while always striving to deliver great and timely customer service to our organisation, rangatira (leaders), and kaimahi (staff) as well as external customers. Key everyday responsibilities include the following: Processing HR contractual changes sent to the team via our Case Management System - MAXUnderstanding collective agreement clauses and applying that to our processing Ensuring these changes are updated in time for weekly payroll runs - what you change needs to be updated by our Payroll team Educating and supporting managers and employees through these changes Processing employee information and maintaining the confidentiality of information, alwaysEnsuring legislative compliance across our HR and PR activities Resolving or escalating complex cases or conflicts This role is located in the corporate offices at Te Nikau Hospital in Greymouth. As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 3/Profile 3C. For further information about the administration and clerical pay equity settlement, visit Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand.About the team The P and C Administration kapa (team) tautoko (supports) our rangatira (leaders) and kaimahi (staff), through the employee lifecycle, by delivering high-level customer service and processing human resource and payroll contractual changes and other administration tasks - many of which are based via our Case Management Service - max. You will spend your time processing these cases to ensure our people's HR journey is concise and any changes that affect their pay are processed on time.We are a large, diverse, and eclectic team, many based in Christchurch. However, we do have one Administrator working at Te Nikau and are looking for someone else to join our journey. About you We are looking for someone who has a passion for following processes, even when they are complex. You enjoy being inquisitive and want to do the best for our people across Te Tao o Poutini - West Coast.To be successful in this role, you should enjoy interacting with a number of people - our customers, your colleagues, and other people from wider teams. You need to be able to work autonomously and take initiative. In this role, you will work in a fast-paced environment, manage multiple priorities, and handle distractions.Your skills should include the following: Experience in customer service within a fast-paced environment while managing multiple conflicting demands HR and payroll knowledge is preferred but not essential Exceptional written and verbal communication skills Exceptional computer skills - you can quickly learn to use different systems and are able to pivot between them expertlySound typing and data entry skills are essential The ability to be flexible, to enjoy and thrive off change, and to follow processes accurately Attention to detail and accuracy Ability to work and remain calm under pressure to meet required deadlines Working at Health New Zealand Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive, allowing us to better understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to apply To apply, please click 'apply now'. All applications must be submitted through our online careers portal by Wednesday, 21 May 2025. If you have any questions about the role, please contact Nila at We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.How do your skills match this job? Sign in and update your profile to get insights. What can I earn as an Administration Officer #J-18808-Ljbffr