Tech Solutions Specialist (Store based) - Noel Leeming …, Hastings

Company Description The Warehouse Group (TWG) is a well-known Kiwi household name, playing a significant role in communities across New Zealand. It is the largest general merchandise retailer in the country, encompassing The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. Collectively, TWG generates over $3 billion in sales annually and employs more than 12,000 people across 200+ stores, distribution, and fulfilment centres nationwide. The group also maintains sourcing offices in China and India.Noel Leeming, part of TWG, is New Zealand’s market leader in technology and appliances. To thrive in this fast-paced environment, Noel Leeming aims to empower its team members to prioritize customer satisfaction in all aspects of their work, and that’s where you come in! Job Description Our Noel Leeming Services team is transformingthe customer experience by providing comprehensive end-to-end service. We rely on our services team to ensure customers receive the right solutions through live demonstrations, support, advice, and the delivery, installation, and setup of products in homes and workplaces.This role is ideal for someone passionate about technology, customer-focused, and eager to improve the overall experience. Excellent communication skills and troubleshooting abilities are essential. A proactive 'get it done' attitude and strong work ethic are equally important. This position is based at our Hastings Noel Leeming store, working from Tuesday to Saturday, 8:00 am to 5:30 pm, totaling 45 hours per week.Qualifications What is your key to success? Experience and passion in sales, installation, or customer service Confidence in setting up and installing technology Excellent interpersonal and customer support skills, with the ability to adapt technical language to the customer Driven and confident in troubleshooting problemsWillingness to develop your career through onsite training and certifications What do we offer? Salary plus incentives Consecutive days off for rest and relaxation A paid day off on your birthday Discounts across all our brands Additional leave days for personal time or passions Annual sick leave entitlement of 10 daysAdditional Information Why work with us? Our Noel Leeming Services team is composed of passionate experts with extensive product knowledge and a commitment to providing exceptional solutions. We encourage learning and growth on the job, offering opportunities to become a true product expert. If you're ready to elevate your career, this is the opportunity for you!We look forward to welcoming you to our team! #J-18808-Ljbffr