Director of Operations, Nelson

Welcome to The Sutherland Group’s Online Careers Centre. If you are searching for a rewarding, challenging career with a company that puts its team members first, you have found it. DIRECTOR OF OPERATIONS We are currently seeking a Director of Operations to join our growing Sutherland Group team, based in either our Salmo orNelson locations . This is a senior leadership opportunity for an individual with extensive, hands-on experience in the Heavy Equipment industry — a requirement that is absolutely essential for success in this role.As Director of Operations, you will be responsible for leading and managing a pipeline of strategic projects developed by our ownership and sales teams. Your role will be to bring these initiatives to life by coordinating execution across four operational divisions, ensuring each team is aligned and delivering with excellence.You will oversee the integrated operations of Sutherland Group companies, collaborating with internal teams and strategic external partners to support project delivery across civil, marine, road-building, and drilling/blasting sectors. This role demands a leader who can plan, execute, and inspire, while driving continuous improvement across operations.Heavy Equipment industry and management experience is not just preferred—it’s imperative. We’re looking for someone who understands the complexities, challenges, and culture of this industry and can apply that insight to lead our people and projects forward. The Sutherland Group values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us in our commitment to elevate and innovate in the Forestry, Heavy Duty Repair, Transportation, Drilling&Blasting, and Marine Services industries. POSITION BENEFITS Opportunity to Lead operations while mentoring and developing your team by identifying training needs, facilitating growth opportunities, and fostering a supportive environment that motivates individuals to excel and strengthens the Sutherland Group's industry leadership.A professional and respectful environment. As a member of the Sutherland Group, we are proud to serve our loyal clients and partner companies, guaranteeing work for our industry-leading teams. SUTHERLAND GROUP BENEFITS We are pleased to offer the following benefits to all Sutherland Group team members:Pension Program with Sutherland Group matching contributions up to 100%, starting at 3%, increasing in graduated increments, and topping out at 5% after 8 years. Extended health benefits program through a cost-shared benefits plan. Confidential Employee Family Assistance Program. Health&Safety Policy&Programs. KEY RESPONSIBILITIES Ensuring all actions incorporate“Sutherland Group Enterprise’s Core Values” of Curious and Adaptable, Trustworthy, Humbly Confident, Better Together, and Make it Happen. Monitor and champion the safety performance within their portfolio and actively contribute to a “Safety First” culture.Plan, develop, and execute organizational goals and strategies, ensuring alignment with the Sutherland Group’s long-term vision. Provide strategic direction, leadership, and mentorship to managers and the internal team, fostering a collaborative, supportive learning environment through training, feedback, and recognition to enhance skills and drive career development.Oversee day-to-day operations, identifying opportunities for improvement, driving operational efficiency, and implementing financial and administrative controls. Identify training and development needs of leaders within the portfolio. Ensure departmental decisions and project plans align with the organization's business plan and vision.Responsible for full-cycle RFP management. Manage service expectations on projects, including customer meetings and target achievement. Monitor revenues, budgets, and equipment efficiency; provide weekly scorecard data for projects. Collaborate with sales and marketing to drive business development.Drive accountability and performance by establishing metrics, tracking goals, and empowering the team. Implement policies and procedures as required. Always be recruiting to meet operational needs and expand the division’s skill set. REQUIRED QUALIFICATIONS&SKILLS We expect you to bring the following: At least 8 years of Heavy Equipment industry-related experience including 5 years in a supervisory capacity. Project management experience, coordinating multiple crews or contractors. Proven contract administration and attention to detail. Experience managing projects in highly regulated industries (e.g., Fortis/Hydro).Prior P&L responsibility. Knowledge of provincial employment and occupational safety legislation. Discretion and tact in dealing with employees, managers, and external authorities. Experience with CRM systems for project pipeline management. Good verbal and written communication skills. Process-driven with experience in technical writing, processes, and procedures.Strong organizational, planning, and management skills. Proficient in Microsoft Office Suite, especially Word and Excel. Working knowledge of AutoCAD or similar software. PMP designation is preferred. JOIN THE TEAM If you believe you're a good fit, we look forward to meeting you. Thank you for your application.The Sutherland Group of Companies is a specialized network of heavy industry experts, offering services from equipment and logistics to people and safety, serving high-performing clients in civil, forestry, transportation, and marine industries with complex supply chain solutions. For nearly 30 years, we have positioned The Sutherland Group as a leader in heavy industry, prioritizing our team members’ success through a diversified workplace, competitive compensation, benefits, training, and growth opportunities.If no current opportunities match your interests, we are always hiring talented individuals. Please submit your resume to . #J-18808-Ljbffr