Branch Supervisor (Full-Time), Nelson

Ready for that next step in your career? As Branch Supervisor , you will assist the Branch Manager with supervision of all operational functions. About The Role You will ensure our customers have a positive experience by providing a superior level of customer service, processing rental transactions, and ensuring we have vehicles groomed and readily available at our counters.Additionally, you will coordinate the daily activities of the team, and where needed, train, coach, and direct team members. Noncompliance with established policies and procedures must be reported to management. You will also assist the Manager with preparing shift schedules and reports. To Be Successful In This Role You Will NeedPrevious managerial and/or leadership experience with proven skills in coaching and developing team members, delivering feedback, and managing performance (highly advantageous but not essential). Ability to exercise judgment, solve problems, and show initiative. Experience in handling complaints, conflict resolution, and negotiation.Competent planning and organizational skills with the ability to multitask. Proficiency in Microsoft Office suite and the ability to learn new systems quickly. Current and Full NZ Driver's Licence. As we operate 7 days a week from 07:30 to 22:00, you will be rostered to work 40 hours per week, including early mornings, evenings, weekends, and public holidays as required.What’s On Offer Competitive pay Uniform and parking provided Leadership role Employee discounts on car rentals across Avis Budget Group and partners, including offers from retailers and major brands Full training to help you achieve your goals and reach your potential If you're interested in shaping our brand, don’t hesitate to apply by clicking 'Apply'About Avis Budget Group We don't just rent cars. We're changing the way people move. With brands like Avis, Budget, Zipcar, and Apex, we lead the global mobility industry. Our network includes over 11,000 locations across approximately 180 countries. With over 70 years of experience managing global fleets and one of the largest connected car fleets worldwide, we are committed to innovation and advancing the future of mobility.Nelson New Zealand #J-18808-Ljbffr