Apprentice Customer Service / Parts Advisor- Rotorua

Role Summary Join our Rotorua team and learn your trade as a Customer Service/Parts Advisor in a friendly, supportive environment. Job Responsibilities Life at Scania From small beginnings in Sweden over 130 years ago, we’re proud to be one of the world’s most recognized and respected commercial vehicle brands. Our focus is on sustainable transport solutions, and at Scania New Zealand, we collaborate to develop solutions tailored for New Zealand roads.We offer a dynamic, fun work environment with a friendly, family-like culture. Our team is innovative, determined, and team-oriented. We value questions like“why?” or “what if?” and encourage going beyond expectations. We support coaching and personal development to help our people grow within the company.Now is a great time to join Scania NZ as we lead the way into a new era of transportation designed for New Zealand. What You Will Do Understand that working for Scania is about more than just the job; it’s about you too. Our people are our strength. Based in Rotorua, this CSA / Parts Apprentice role is key to maintaining excellent customer relationships with both external and internal clients. Responsibilities include:Exceptional communication with customers, both written and verbal, to schedule vehicles and provide updates. Managing and ensuring accuracy of all documentation. Creating work orders, allocating work to the workshop, and invoicing. Working closely with the Workshop to ensure parts availability.Monitoring stock, spare parts, and inventory. What We Can Offer You Direct employment at a Scania branch. Continuous learning and training opportunities. Learn a trade while earning. Supervised on-the-job training. Supportive mentoring and coaching from experienced staff. Off-the-job training at local MITO&Scania Training. Competitive wages. Equal opportunity employer. Supplied uniform. Subsidised medical insurance. Opportunity to work with a state-of-the-art product across multiple industries. Chance to participate in the global Scania Top Team technician competition. A dynamic, inclusive, and fun work culture as part of a great team.An environment that is supportive and friendly. Be part of a company focused on digitalisation, autonomous vehicles, electrification, and sustainability. Who You Are To succeed as a CSA / Parts Advisor, you should have previous experience in a parts or warehouse role, preferably within the automotive industry. Excellent communication and interpersonal skills will help you build positive relationships and drive business outcomes.You will have: A mature, responsible, and proactive attitude. A good work ethic and self-motivation. Willingness to undertake structured training. Ability to work well in a team environment. Willingness to learn new skills. To Apply Click“Apply now” and submit your CV. If you want to join a dynamic company with strong values, where you are more than just a number and have a real voice, start your exciting career with us.You must have full New Zealand working rights to apply. Formal employment offers are subject to pre-employment checks, including medical and background checks. As an equal opportunity employer supporting workplace diversity, we encourage applications from people of all backgrounds, genders, and cultural heritages.#J-18808-Ljbffr