Apprentice Customer Service / Parts Advisor- Rotorua

Role Summary Join our Rotorua team and learn your trade as a Customer Service/Parts Advisor in a friendly, supportive environment. Job Responsibilities Life at Scania From small beginnings in Sweden over 130 years ago, we’re proud to be one of the world’s most recognized and respected commercial vehicle brands. Our focus is on sustainable transport solutions. At Scania New Zealand, we collaborate as a team to develop solutions tailored for New Zealand roads.We offer a dynamic and fun work environment, with a friendly, family-like culture. Our team is innovative, determined, and collaborative. We value questions like“why?” or “what if?” and encourage going beyond expectations. We support coaching and personal development, allowing our people to grow within the company.Now is a great time to join Scania NZ as we lead an exciting new era in transportation designed for New Zealand. What You Will Do Recognize that working for Scania is about more than just the job; it’s about you. Our people are our strength. Based in Rotorua, this CSA / Parts Apprentice role is key to maintaining excellent customer relationships with both external and internal clients. Responsibilities include:Exceptional communication with customers, both written and verbal, to schedule vehicles and provide updates. Managing and ensuring accuracy of all documentation. Creating work orders, allocating work to the workshop, and invoicing. Collaborating closely with the Workshop to ensure parts availability.Monitoring stock, spare parts, and inventory. What We Can Offer You Direct employment at a Scania branch. Ongoing learning and training—learn a trade while earning. Supervised on-the-job training. Supportive mentoring and coaching from experienced staff. Off-the-job training at local MITO and Scania Training.Competitive wages. An equal opportunity employer. Supplied uniform. Subsidized medical insurance. Opportunity to work with state-of-the-art products across multiple industries. Chance to participate in the global Scania Top Team technician competition. A dynamic, inclusive, and friendly work culture.An environment that is supportive, friendly, and fun. Be part of a company focused on digitalization, autonomous vehicles, electrification, and sustainability. Who You Are To succeed as a CSA / Parts Advisor, you should have prior experience in a parts or warehouse role, preferably within the automotive industry. Your excellent communication and interpersonal skills will help you foster positive business relationships.You will need: A mature, responsible, and proactive attitude. A strong work ethic and self-motivation. Willingness to undertake structured training. Ability to work effectively in a team. Willingness to learn new skills. To Apply Click“Apply now” and submit your CV. If you want to join a dynamic company with strong values, where your voice matters, start an exciting career with us in an international environment.You must have full New Zealand working rights to apply. Formal employment offers are subject to pre-employment checks, including medical and background screening. As an equal opportunity employer committed to workplace diversity, we encourage applications from people of all backgrounds, genders, and cultural heritages.#J-18808-Ljbffr