Claims Adviser, Whanganui

Are you passionate about providing outstanding customer service? Then our Claims Adviser role, starting on the Monday 21st July 2025 , could be just what you are looking for! As part of our Palmerston North based Claims team, and as one of our Claims Adviser Superstars, you will join our Claims Adviser Team, tasked with the lodgement and management of our clients' claims. You’ll be talking with our clients on the phone daily - answering queries, problem solving, and ensuring we are delivering the best possible claims outcomes for both our clients and FMG.Since 1905, FMG has had its roots firmly planted in rural New Zealand, which is why you’ll find that we're different when it comes to insurance. Now over 100 years later, we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual, we invest profits back into the business to keep our premiums competitive for clients. As an employer, we invest in our people to foster a working environment that promotes achievement and celebrates success!About You We are looking for people who are passionate about providing outstanding customer service and want to play a key part in an engaged and supportive team! To be successful in this role, you will have: A professional, client-focused approach to all tasks; Proven experience in managing a portfolio or workload successfully;The ability to prioritise, problem solve, and juggle multiple priorities while staying calm under pressure; Clear and confident communication skills; Strong analytical and sound decision-making skills; A positive and enthusiastic attitude with a never-ending commitment to the client. At FMG, we know our success is because of our people. When you join our team, it’s our priority to ensure you're well looked after and feel part of the FMG culture. We offer an opportunity to kick-start your career, along with benefits such as free life insurance and income protection, 4% company contribution to superannuation, flexible working practices, five paid professional development days, two wellbeing days, annual salary reviews, and a paid give-back day each year — among many exciting benefits.This is a great role to continue and advance your career within the insurance industry, with plenty of opportunities to learn and grow! If you want to work within a great team in a role that will challenge you and open doors for future opportunities within FMG, then apply now! Applications close at 5 pm on Tuesday, 27th May 2025. If shortlisted, you will receive an email invitation to an Assessment Centre on Wednesday, 11th June 2025.#J-18808-Ljbffr