IAM Ping (formerly ForgeRock) Engineer, Wellington

As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. We operate in an exciting and constantly evolving industry, where the pace of change brings new and uniquechallenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.The Identity and Access Management team at Spark oversees internal, customer, and network elements. Our ten-member team operates from Auckland and Wellington. We're seeking assistance to enhance and support our Internal and Customer IAM platform. We use Ping products (formerly ForgeRock) - AM, DS, IG, and IDM for our employees and customers. You will be part of the Cyber security Centre of excellence group and will be reporting to the chapter lead of Identity and access management. This role requires teamwork within your group and collaboration with representatives from other tribes/chapters. Based in Auckland or Wellington.Key Responsibilities Upgrades and Patches: Stay up to date with the latest Ping releases, security patches, and updates. Plan and execute IAM platform upgrades to maintain system security and performance. Implement the enhancement designed by the IAM architect/SME. Take lead on P2 incidents and seek assistance from SME if required.Assist the SME on P1 incidents. Troubleshoot and resolve technical problems related to the platform. Perform Bug fixes of the platform. Implement monitoring and logging mechanisms to detect and respond to security incidents related to IAM systems using Prometheus. Documentation: Create and maintain comprehensive documentation of IAM systems, configurations, and processes for reference and knowledge sharing among team members.Your Experience Perform upgrades for the platform (Ping AM, DS, IG, IDM) Develop custom connectors (Groovy) for Identity Management. REST API Development using Java or PHP Prometheus and Grafana Automate policies and configurations using AM and IDM APIs. Writing rewrite rules for Httpd and Tomcat.Effective communication skills to interact with technical and non-technical stakeholders Good to Have Experience with CI/CD pipelines in ADO. Certifications in Ping (formerly ForgeRock) or other IAM technologies are highly advantageous. SSL certificate management Why Choose Us? At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be“how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.Our people matter and we make sure we look after them. As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including: Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.Hybrid ways of working– for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible. Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave payments&support, and study leave. Spark Credit– We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products. Spark Share scheme – periodically we offer the opportunity to buy into our share scheme. Career development – access to an internal marketplace that connects employees with experiential,on the job learning across Spark.If you are a proactive, skilled IAM Engineer with expertise in Ping and are eager to contribute to a secure and efficient IAM ecosystem, we encourage you to apply. Join us and be part of a team dedicated to delivering top-notch IAM solutions that safeguard our organization's critical assets and ensure a seamless user experience.Seniority Level Mid-Senior level Employment Type Full-time Job Function Engineering, Information Technology, and Consulting Industries Telecommunications, Banking, and IT Services and IT Consulting #J-18808-Ljbffr