Technical Project Consultant, Wellington

Technical Project Consultant– Join a Leading Tech Company! Are you tech-savvy, highly organized, and passionate about software solutions ? Do you have experience in software training or implementation , ideally within retail or hospitality ? If you’re looking to take your career to the next level in project management , we have the perfect opportunity for you!At ClearCourse , we provide cutting-edge POS solutions and integrated payment systems that help businesses in retail and hospitality operate more efficiently. As a Technical Project Consultant , you’ll play a crucial role in software implementation, training, and project coordination , ensuring seamless delivery for our customers.What You’ll Be Doing: Software Implementation&Support: Assist in delivering and deploying Swan and Epos Bureau products, as well as related software such as Customer Ordering App, FUSE, Swan Mobile, TRIMSm, Omnisend, BalancePay, and Cymba . Project Coordination: Support project managers in planning, coordinating, and managing software implementations and customer training sessions .Customer Training&Consultation: Deliver engaging training sessions and consultations, helping customers make the most of our software. Stakeholder Collaboration: Work closely with internal and external teams to ensure smooth project execution and high customer satisfaction. Problem-Solving&Risk Management: Identify potential risks and communicate them to the project team in a timely manner. Data&System Management: Assist customers with data setup, software installations, and system configurations based on their business needs. Cross-Team Collaboration: Work alongside Product Managers, Development, Support, and Implementation teams to drive successful project outcomes. What We’re Looking For: Organizational Excellence: Strong time management and prioritization skills to keep projects on track.Communication Skills: Exceptional verbal and written communication to engage with both technical and non-technical stakeholders. Technical Understanding: Ability to grasp software solutions and translate customer needs into effective implementations. Customer-Centric Approach: Experience working with cross-functional teams and delivering on customer requirements.Problem-Solving Mindset: Analytical and practical skills to resolve challenges efficiently. Attention to Detail: Ensuring accuracy in software setup, training documentation, and project execution. Background in retail, hospitality, or software implementation is a strong advantage. Experience in software training, technical support, or implementation .Familiarity with financial and operational processes in project environments . Prince2 Foundation qualification (or similar project management certification) is a plus. What We Offer: Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday offEnhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Take the Next Step? If you’re a technical expert with a passion for project management and customer success , we’d love to hear from you! #J-18808-Ljbffr