Support Software Developer, Wellington

POSITION SUMMARY&PURPOSE Hexagon’s Public Safety solutions help protect one in every seven people on the planet. As the public safety industry undergoes a once-in-a-generation shift to cloud-based technologies, Hexagon is leading the way—working closely with both new and long-standing customers to shape the future of emergencyresponse.A global leader in digital reality solutions, Hexagon employs more than 24,000 people across 55 countries. Our journey began with Intergraph, established in the United States in 1969 and acquired by Hexagon in 2012. In New Zealand, Hexagon has played a pivotal role in public safety since 1996. We proudly deliver and support Public Safety Agencies through our advanced Computer-Aided Dispatch (CAD) technology.Joining Hexagon means becoming part of a global, forward-thinking organisation dedicated to using innovation and technology to protect lives and create safer communities. If you're passionate about making a real impact, we invite you to be part of our mission. As a Support Software Developer at Hexagon, you’ll play a vital role in ensuring the stability, performance, and reliability of mission-critical public safety systems that help protect lives across New Zealand. Working within a high-stakes industry where every second counts, your contributions will directly support frontline emergency services.You’ll bring advanced knowledge of software systems and strong analytical thinking to resolve technical issues, implement cost-effective solutions, and continuously improve the systems our customers rely on. Your exceptional time management skills will allow you to effectively prioritise and balancemultiple ongoing tasks, ensuring SLA commitments and project goals are consistently met—while remaining ready to respond swiftly and effectively to urgent incidents as they arise.• OBJECTIVES / MAIN ACTIVITIES Undertake design, development, integration, testing, support, and maintenance of Hexagon solutions. Provide technical guidance and assistance to other team members. Contribute to and lead initiatives supporting the Continuous Improvement process.Stay up-to-date with technology and industry trends in Software Development supported by Hexagon and customers. Participate in design reviews, stakeholder meetings, and agile process meetings. Support the preparation of Statements of Work (SoW) as required. Develop technical and design documentation utilizing version control.Provide technical support to business stakeholders. Assist with testing, deployment, and ongoing support. Develop a comprehensive understanding of Hexagon products, services, and markets. Collaborate to address problems/issues and integrate solutions to meet business objectives. Manage customer and stakeholder expectations effectively.SKILLS AND ABILITIES Strong technical skills in modern software development technologies. Excellent communication, time management, and problem-solving skills. Customer-focused mindset with experience supporting complex systems. Ability to collaborate with global teams and third-party vendors.ATTRIBUTES REQUIRED Self-motivated, adaptable, and eager to learn. Outcome-focused with a proactive, team-first attitude. Committed to quality, accountability, and continuous improvement. Passionate about technology and making a real impact. #J-18808-Ljbffr