Customer Service Representative, Wellington

Add expected salary to your profile for insights Are you experienced in debt recovery or customer service? We're actively seeking driven individuals to join our dynamic, tight-knit team. Whether you're a seasoned call centre professional or a customer service expert, we have full-time positions available immediately.Our company, based in Wellington CBD, specializes in providing credit-related services to our clients. As a Customer Service Representative, you will focus on effectively communicating with our clients' customers over the phone. Your main responsibilities will include negotiating repayment of overdue accounts and collaborating closely with colleagues to achieve optimal outcomes.Expect each day to bring new challenges, opportunities for learning, and avenues for career progression. Enjoy a competitive base salary in a prime location with convenient access to public transport. Our weekday schedule runs from Monday to Friday, between 8:00 am and 4:30 pm, allowing you to enjoy your weekends.Key Skills and Qualifications: A customer service orientation with a high level of empathy and understanding for individuals facing challenging circumstances Punctuality, reliability, and a mature attitude towards work Excellent verbal communication skills—confident, articulate, and possessing a good sense of humourIntermediate to advanced computer proficiency Previous experience in debt recovery or customer service Strong written and verbal communication abilities Negotiation skills and the ability to think on your feet Resilience, strong work ethic, and meticulous attention to detail Capability to thrive under pressure, adhere to processes, and meet deadlinesDrive to achieve outstanding results with a positive, team-oriented demeanor Please note: Applicants must be residing in New Zealand and possess valid working rights to be considered for this position. If you're ready to bring your skills and enthusiasm to our team, apply now and embark on an exciting journey with us!How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: How many years' experience do you have as a Customer Service Representative? Which of the following statements best describes your right to work in New Zealand?Do you have customer service experience? Have you worked in a call centre before? Do you have credit collections experience? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. What can I earn as a Customer Service Representative?#J-18808-Ljbffr