Case Manager (Legal), Wellington

Add expected salary to your profile for insights. Financial Services Complaints Ltd (FSCL) is an independent ombudsman and dispute resolution service approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. We work to resolve and determine complaints between consumers and financial service providers. For more information, please visit our website at .Due to an increasing workload, we are looking for an enthusiastic team player with excellent oral, negotiation, and written skills to join our small team. You will be a good communicator, with strong analytical skills, be adaptable, have an enquiring mind and sound judgement, and be well organised.The work involves investigating and resolving disputes between consumers and financial service providers, including insurers, non-bank lenders, financial advisers, and fund managers. Your work will include identifying the complaint issues to be investigated, negotiating settlements of complaints, legal research, and writing objective, well-reasoned decisions on cases. We have the power to award compensation for direct financial loss up to $500,000.The office works cross-functionally and there is an opportunity to contribute to special projects, including policy and outreach work. This is a legal role, and a law degree is required with not less than 5 years’ PQE. Experience working in the financial services sector and/or for another disputes resolution body is highly desirable. A practising certificate is not required.We offer fair remuneration, excellent work/life balance, flexibility, and support in your professional development. We are happy to consider applications from applicants seeking part-time work. We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a Legal Manager?How many years' experience do you have in the financial services industry? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. Researching careers? Find all the information and tips you need on career advice.#J-18808-Ljbffr