Food&Beverage Supervisor, Wellington

Company Description About Sofitel Wellington: Sofitel Wellington is a renowned luxury boutique hotel dedicated to providing exceptional experiences. We focus on personalized service and attention to detail to create memorable stays for our guests. Job Description Sofitel Wellington is seeking a Full-time, permanent (40 hours/week) experienced Food&Beverage Supervisor for our outlets, Jardin Grill and La Serre. In this role, you will exceed expectations and explore innovative ways to enhance guest experiences, contributing to our pursuit of excellence in luxury hospitality. Your own professional growth will shine as you help us reach new heights.Responsibilities Supervise multi-outlet Food&Beverage operations, including Restaurant&Bar, Conference, Club Lounge, Minibar, and In-Room Dining Lead, train, and motivate staff to ensure five-star luxury service standards Maintain high guest satisfaction by proactively addressing concerns and special requests Collaborate with culinary team to ensure menu standards are metMonitor inventory levels, assist with ordering and stock control Promote campaigns and events to drive revenue Identify training needs and deliver training sessions Host team briefings and meetings for performance feedback and strategy communication Qualifications Minimum 3 years’ experience in Food&Beverage with team leadership Emotional intelligence and understanding of luxury service Strong interpersonal and communication skills Leadership and team management abilities Problem-solving skills in fast-paced environments Knowledge of health and safety regulations and food handling best practicesUnderstanding of food and beverage operations, inventory, and ordering Passion for Food&Beverage and career growth Barista experience (preferred) Additional Information Benefits include: Free staff meal during shifts Family&Friends hotel discounts, ongoing rewards and recognition Annual free night’s accommodation, including breakfast and dinner Access to our Accor Academy for learning and earning Flexible work arrangements for work-life balance Accor Heartist Benefits, including discounts worldwide Refer-a-friend bonusParental Leave Scheme Employee Assistance Program We are committed to diversity and inclusion. If you require adjustments during the recruitment process, please let us know. #J-18808-Ljbffr