Amazon Connect Specialist, Wellington

The work we do matters We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX. How you will make an impact Work with all AWS and the Cognitive CX portfolio elements, products and associated services. The Amazon Connect Specialist will planand document cloud unified comms - Amazon Connect deployments including CyberCX’s products and engineering or DevOps squad deliverables.Day to day you will: Use your solution design and implementation experience to best service customers. Deliver Amazon Connect deployments. Support technical pre-sales with the Amazon Connect Practice team, with a focus on all aspects of technical implementation and customer support. Help build Amazon Connect standards and procedures for our clients.Work with the Support team as an escalation point. Use your automation / CICD experience to increase efficiency. Develop and maintain documentation of cloud environments, integration platforms, data flow map, server inventories, network design diagram, entity-relationship diagrams, process workflows.Define and develop roadmaps and plans to migrate current application infrastructure to AWS Cloud and reduce hardware footprints. Skills&Qualifications 5+ years of experience in Information Technology, specifically in a role of technical implementation. AWS migration and Amazon Connect delivery experience, design, implementation, testing and training. Current hands on experience with the supporting of, implementation, migration, development and deployment of applications in the AWS platform.Scripting experience with CloudFormation, Bash, PowerShell and other scripting languages. Experience with CI/CD technologies&DevOps methodologies. Experience with VMware, Windows and Unix / Linux OS's. Visio, Lucidchart and other documentation tools. Product delivery experience. AWS Certification and or training with a focus on development. Interested but don’t meet every item listed above? If you’re excited about this role but your experience doesn’t align precisely, please still apply. You could be just the right person for this role and CyberCX.This role requires full working rights in New Zealand Great advantages for great people The successful candidate will be offered a comprehensive salary package with access to great employee advantages such as: Flexible hybrid working environment, a blend of office and WFH as it suits you and your teamFully subsidised Southern Cross Health Insurance (Wellbeing 2 plan) for yourself and available discounts for dependants Tools of the trade. Laptop, mobile device, and plan Birthday leave (yes please!), Mental Wellness day, Volunteer leave and 20 weeks’ primary carer parental leave Corporate discounts on a huge variety of retail stores, health clubs and virtual gym classes through our partnersCorporate memberships. Access resources, events, publications, and courses through groups such as CIS, CompTIA and Tech Women Plenty of CyberCX merch to choose from Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.We take security seriously . We require all employees to complete background checks (including police and global sanction list checks) annually. Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.#J-18808-Ljbffr