Customer Service Team Member - The Warehouse, Airport, Wellington

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, and Noel Leeming. We stay renowned because we’re always working to deliver relevant and exciting customer experiences to New Zealanders,including a growing number of public good and sustainability initiatives.Job Description Te kaupapa o te tūranga – About the role This exciting and dynamic role is ideal for someone who values exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, playing a key role in ensuring customers receive the highest level of service.Your daily tasks will include answering customer inquiries, providing advice, processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and store safety. Additionally, you'll help supervise and support the Checkout area as needed, ensuring transactions are smooth and efficient.We seek a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. If you are passionate about delivering outstanding customer service and eager for new challenges and opportunities, we want to hear from you! Hours of work are: Wednesday to Saturday: 4pm - 12:30amQualifications He kōrero mōu ake – About you Previous experience in retail, hospitality, or a customer-facing role A positive, can-do attitude Strong attention to detail The ability to undertake heavy lifting, climb ladders, and be on your feet for long periods Additional Information Tā mātou tāpaetanga– What we offerWe believe you can start here and go anywhere. Here for Good Leave - spend a day volunteering in your community. Team Card - offering significant savings at our brands. Plus many more benefits when you join us! #J-18808-Ljbffr