Assistant Manager, Whangarei

Mantra Frangipani, 15 Millington Road, Cable Beach, Western Australia, Australia Req #4019 Tuesday, 28 January 2025 Mantra Frangipani is set amongst tropical gardens and located a short distance from the picturesque white sands of Cable Beach in Broome. The property offers a range of self-contained one, two, and three bedroom apartments, the choice of two tropical swimming pools one with a waterfall and electric barbecue’s for guests to use at their leisure. On your days off, make the most of the famous sunsets, local beaches and tranquil waterways, immerse yourself in the rich arts and culture, or venture out to the captivating hiking trails that await your exploration.Purpose As Assistant Manager , you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.Contract: Full Time Primary Responsibilities Take the helm and guide the hotel's day-to-day operations with expertise Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere Collaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparation Embrace authenticity and let your unique self-shine in every shift Skills and Experience Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor Proficiency in using reservation and property management systems is a plusAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skills Masterful in the art of both the written and spoken communication Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr