Senior Office Administrator, Whangarei

Our client is a family owned and operated business servicing Whangarei and Northland for over 40 years. Their reputation as specialists, is why their residential, commercial, and industrial clients trust them to provide the best solution for air conditioning, ventilation, refrigeration, heat pumps and electrical installations. The team is passionate and customer satisfaction is always at the forefront of everything they do.They now have a vacancy for a positive, reliable office all-rounder, able to hit the ground running, stepping into this newly created Senior Office Administrator role. Good communication and professional customer service skills are essential as you will be the first point of contact for staff and clients. This is a great opportunity to work in a fantastic team environment and for a company that values their staff.Key Objectives Comfortable working in a trade environment Together with the Team Supervisor, manage the scheduling of appointments and installations Support the business owner and Team Supervisor in a personal assistant capacity Team player with strong initiative and an approachable attitude who is able to help out where needed and work with and alongside other staffResponsibilities: Drive business efficiency Answer and direct phone calls, emails, and processing customer requests promptly Maintain and complete accurate customer installation follow-up records Manage business and customers H&S requirements Manage business social media accounts and marketing initiatives Complete special projects and assignments as required Assist with in, and out-ward goods receipt Fleet management Skills: 5+ years of relevant work experience in office administration Strong written and verbal communication skillsStrong interpersonal and relationship building skills Ability to multitask and prioritise tasks effectively Capable MS Office and inhouse software user Self-starter, quick leaner and confident to suggest improvements Strong attention to detail and level of concentration Able to identify and solve issues on the goAbility to work proactively (independently and within a team) This is a full time, permanent position, and an opportunity to make this role your own. If you want to join a reputable and growing business where no two days are ever the same and have the commitment to get the job done, apply today with your CV and cover letter to or call on 09 430 3777 for a detailed job description.Applicants for this position must have NZ residency / valid NZ work visa. #J-18808-Ljbffr