Operations Lead, Whangarei

Whangārei Rape Crisis provides a culturally responsive 24-hour support and advocacy service for people who have experienced rape and sexual abuse and their whānau, underpinned by Te Tiriti o Waitangi. We have an opening for an Operations Lead to join our team based in Whangārei. In this role, youwill play a crucial part in ensuring Whangārei Rape Crisis delivers a high quality, professional service to survivors of sexual violence and meets all of its contractual, legislative and risk management obligations. You will be the operational anchor of the organisation, overseeing financial systems and health and safety processes, while contributing to the leadership team to help deliver on strategic goals. You will also line manage a part-time Operations Support staff member, working collaboratively as a team, to ensure full cover of operational duties that supports the team and the GeneralManager.Primarily, you will ensure that all financial management processes—including payroll, accounts payable&receivable—are completed accurately and on time. You will oversee Risk Management implementation plans and the HR journey for all staff, ensuring all documentation is accurate and legislative requirements are met, and you’ll take responsibility for maintaining the organisation’s funding calendar and assisting with funding applications and donation generation.Importantly, you will also facilitate manaakitanga andāhurutanga for the team, our survivors and their whānau through care and resourcing of the physical space. In return, we offer a 35-hour working week and the opportunity to be part of an organisation both responding to, and committed to eliminating sexual violence.Duties will include but are not limited to: Manage the HR journey for all staff from onboarding to exit Manage all aspects of health and safety within the workplace, including ensuring H&S documentation is up to date and the team are trained in procedures, preparing monthly reporting to the Board Embrace continuous improvement principles and regularly review financial administration processes and practices to identify opportunities for improvement and cost savings Complete monthly reconciliations accurately to ensure the General Manager and the Board have an up-to-date financial picture of performance, preparing the monthly Finance Report for Board meetingsEnsure staff have the equipment they need to do their jobs and that all staff are confident in its use and IT processes Keep the funding calendar up to date and ensure all opportunities are considered by the General Manager, supporting with drafting of funding applications Manage our cleaner and volunteers engaged to support you in your workSupervise and work alongside the part-time Operations Support role to ensure smooth and efficient delivery of administrative functions As the successful candidate you will have: A demonstrated commitment to Te Tiriti o Waitangi Experience working with Xero, MS Teams, SharePoint or equivalent Experience in funding applications or a willingness to learnExperience in supervision of staff or volunteers A commitment to nurturing a well-functioning office environment Excellent interpersonal skills A high level of self-awareness and reflection skills There is no application closing date for this vacancy - we will schedule interviews for suitable candidates as received.How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as an Operations Lead? Do you have experience using Xero? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr